MAGIC GIFT BOX
All our products have a 14-day warranty. If you are not satisfied with your purchase, simply contact Customer Support within 14 days from the date of your purchase and subject to the following criteria. Estamparteusa products are made to order with the best quality materials. We pride ourselves on our commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be held responsible for: Spelling, punctuation or grammar errors made by the client. Lower quality or low resolution of uploaded images. Design errors introduced by the client in the design creation process. Errors in user-selected options such as product type, size, and color.
SUPER FAST SHIPPING All of our items are carefully packaged and shipped by USPS standard mail. If you ship your order before 1:00 p.m. EST, we will ship it in just 1 business day!; Remember that if your product is modified to personalize, he shipped will be between 1-3 business days since your order requires more attention, we also offer Combined shipping, free shipping throughout the USA; unless you want priority mail for an additional cost and we offer international shipping via international eBay shipping. Keep in mind the processing and shipping time of your product if you need it for a special date remember that on special dates and holidays there are always logistics delays. |
RETURNS
We offer a 14-day return policy, only on damaged items returns are not accepted if you do not like the final result since our products are personalized. You have the option of a full refund or an exchange of the item. No returns are available on items shipped outside the U.S. For the return please send a photo with the damage of the item; send it via eBay message and we'll give you a full refund if you want a replacement item and let the seller know.
FEEDBACK
Once you have received your article and are satisfied with it, leave us your feedback and we will do the same for you. If you are not satisfied, please contact our customer service via eBay before leaving a negative review.