Payments:
We only accept payments thought PayPal (debit card, credit card or paypal account) on eBay.
For your security we only despatch your order to the address you provide us via PayPal. Full VAT invoice can be provided with every order.
For B2B customers, should you require a Pro Forma Invoice, please get in touch.
International Customers and VAT:
VAT is not payable by buyers from within the European Union (excluding the UK) who have a valid EU VAT registration number (VAT ID).
VAT is not payable by buyers from outside the European Union.
Please Contact us with your details BEFORE placing your order, and we will send you an offer via ebay that exclude VAT.
As soon as you pay, eBay & PayPal will email you to let you know it's been received and as soon as we've shipped your order, we'll let you know by email that it has been despatched and the tracking number if applicable. Usual dispatch time is 1-3 days, depending on item, specified in every auction respectively.
We work closely with all 5 major courier companies, so we assure your items will be on time, and delivered with care and extra attention to detail.
We want you to be 100% happy with your purchase and offer a 30-day returns period.
If you change your mind, or the purchase is not suitable, you may notify us to cancel the contract within 30 days after the day of receipt of item(s) and you have a duty to take reasonable care of the item(s) until we receive the item(s) back. Return posting costs will be at your expense. Please note, items must be returned in the same condition as you received them, packed carefully to avoid damage. You will be liable for any damage caused in transit and return may be void or additional fees may apply.
All goods sold by Foxinabox Ltd come with a 6 months RTB (Return-to-base) Warranty unless otherwise specified in the listing. We will look to replace or repair your item(s) ASAP, as suitable.
Should you require additional warranty, this may be discussed for a chargeable fee; Please get in touch to arrange prior to placing your order.