Welcome To RiderPitstop!
You Are Requested To Ask Any Questions You May Have Before Ordering. If You Require Any Changes / Customization / Clarification / Any Other Information That You Would Like To Know Other Than Described Here, Send Us A Message And We Will Get Back To You. Please Do Not Order Until You Read Back From Us To Avoid Cancellation Charges / Problems Later.
In Some Regions, We Are Using Automatically Translated Description Which May Be Translated Wrong. Please Feel Free To Contact Us If You Have Any Confusion.
(You Might See A Message That This Product Does Not Ship To Your Location Which May Be Because We Have Listed It On A Different Region On eBay. We Ship Worldwide And You Can Contact Us If You See That Message)
If You Find That The Quantity Of Product Is Zero, Please Contact Us. We Also Have Products Ready Or We Can Get Them Made On Order Quickly. This Applies To Painted And Finished Products As Well.
We Have A Number Of Products Listed On Our eBay Store And Similar Items With Different Titles For Different Models And All Of Them Listed On Different Regions On eBay So It May Be Difficult To Find The Item You Are Looking For Or You May Find Multiples Of The Same Items. We Recommend You Click "See Other Items" Link Below Our eBay User Id On The Right Side Of This Page, Type A Keyword Of The Product You Are Looking For (For eg. Dodge Ram Plug) And Press Search To Find The Items. It Will Be Difficult To Find A Product Through Our eBay Store Categories.
Product Title Given Here Describes Mostly Everything About The Brand And Models The Product Fits To (Please Also Check The Fitment Section If There Is Any In The Description). If You Have Any Questions Regarding Fitment, Please Feel Free To Contact Us Before Ordering.
Mail Response Time:
We Receive A Number Of Messages Daily And Work With Walk-in Customers. Before Messaging Us With A Question, Please Be Sure To Read The Complete Description, Check The Pictures, Read The Title/Material/Finish Provided, Item Specifics, Variants, Fitment Etc. As We Do Our Best To Include All The Information We Have Available To Us About The Product, Shipping, Returns Etc. If You Need Clarification About Anything Or Have A Question That Is Not Addressed In The Listing, Please Feel Free To Send Us A Message. Current Response Time Is Approximately 1-3 Working Days).
Dispatch Time:
We Have Most Of The Products In Stock. Some Of Our Products Are Made To Order And Have A Dispatch Time Of 1 To 10 Working Days Depending On The Type Of Product And Previous / Pending Orders Regardless Of The Handling Time Mentioned. If You Need An Exact Dispatch Time, Please Contact Us Before Ordering. Please Ignore The Available Quantity Mentioned In Our Listings. This Is Mentioned So The Item Does Not End And Watchers Do Not Lose Link To The Listings.
Packaging:
Orders Are Packed In Pouch / Cardboard / Metal / Wooden Boxes With Foam / Bubble Padding To Avoid Damage To The Item/s During Shipment. Irregular Packages Like Fenders And Other Items May Come In Foam Only Packaging. Small Shipments May Also Come In Postal Bags / Flyers. We Check All Our Shipments Before Dispatch And We Are Not Responsible If The Shipment Is Received Damaged. Sometimes They Do Get Damaged During Transit Due To Mishandling By The Shipping Companies. Please Contact Us And We Will Try To Find A Solution For You. Transit I N S U R A N C E Can Be Added At Additional Cost To Claim Damages To The Product (Contact Us For More Details). Please Note, Settlement Of Claims Takes Time, We Will Require Your Patience Through The Process.
Shipping:
We Ship Worldwide And Use DHL Express (5-20 Days) / DHL E-commerce (10-50 Days) / FedEx (7-20 Days) / eBay Global Shipping (7-25 Days) / Postal Service (10-70 Days) / Other Economical Shipping / Supply Chain Service (15-40 Days) As Our Standard Shipping Method Depending On Weight / Size / Destination And Customs Clearance Procedures For Different Countries. Due To Lockdown In Some Locations Worldwide, The Transit Times Have Extended By 10-30 Days. Remote Area Charges And Any Additional Charges Charged By Shipping Company Maybe Charged Additional (Without Prior Notice) If There Is Any Regardless Of The Mentioned Shipping Charges. In Most Cases Russia, Brazil, Argentina, Finland, New Caledonia, Ukraine, Estonia, Lithuania, Latvia, Belarus, Azerbaijan, Kazakhstan, Mongolia, North Korea And More. Contact Us Before You Place An Order So We Can Give You An Exact Shipping Estimate.
Please Note: Tracking Numbers Are Provided On Request Within 10 Days Of Dispatch. Incase Of eBay Global Shipping / DHL Express / FedEx / Aramex / Ups / TNT, The Tracking Will Be Updated Within 72 Hours After Shipping. For Shipments Sent Through India Post / DHL E-commerce, The Tracking Systems Are Not Updated Regularly So You May Not Be Able To Get Real-time Updates On Shipping (You Do Not Get Tracking Updates After The Item Is Registered In Most Cases So Please Be Patient). If There Is A Delay, Please Check With Shipping Company's Customer Care In Your Country With The Tracking Number Provided For An Update. Please Try Checking Your Local Post Office And Make Sure It Is Not Being Held For Customs. Supply Chain Service Has No Tracking Number Until It Reaches The Destination / Mid-way Forwarding Country Which Is Germany And The UK. Most Of The Mid-size Shipments Are Sent Through Supply Chain Service Unless Paid Additional For Faster Shipping.
Multiple Orders From Same Customer Received Before The Dispatch Of First Order Will Automatically Be Combined In One Shipment Without Prior Notice.
We Are Not Responsible If The Shipment Is Lost By The Shipping Company. However, We Will Do Our Best To Locate The Lost Shipment. Settlement Of Claims Takes Time, We Will Require Your Patience Through The Process.). I N S U R A N C E Can Be Added At Additional Cost To Claim The Loss (Contact Us For More Details).
Note: For Russia, We Ship To Company / Business Addresses Only (No Individual Customers), For Brazil We Will Require CNPJ Number. We Do Not Ship To P.O. Box Addresses. If We Do Not Receive Residential / Office Address Within 3 Days Of Ordering, We Will Ship The Item Whenever It Is Ready To The Given Address On Payment But In That Case, We Will Not Be Responsible For Any Loss Or Damage To The Item.
Important: We Require Contact Numbers For All Orders As This Is Compulsory For International Shipments And Is Required By The Shipping Companies. You Can Send It To Us Through eBay Messaging System After You Place The Order. We Will However Dispatch The Shipment When It Is Ready Even If We Do Not Receive The Phone Number. There Are Chances That Shipment Will Be Lost And It Will Be Difficult For Shipping Companies To Contact You. We Are Not Responsible If The Shipment Is Lost By The Shipping Company In That Case.
Note: Buyers Are Responsible For Paying Any Import Fees / Duties, Taxes, Vat Or Any Other Fees That You May Be Charged By eBay, PayPal And Customs / Taxation Department In Your Country. It Can Range From 0% To 500% Or More Of The Total Cost Depending On Your Country's Customs Clearance Department. We Do The Best We Can To Keep These Fees Low, But We Are Not Responsible For Paying Them. If You Have Any Questions About These Fees, Please Contact Your Country's Customs Department For Clarification On Current Rules For Importing Goods Into Your Country. We Are Not Responsible For Any Fees / Penalties Charged. If You Do Not Pay Import Duties In Your Country And The Item Is Held Or Returned, We Will Not Refund You The Cost Of The Item, Shipping Cost And You Will Need To Pay 5 Times Penalty On The Shipping Cost And Return Import Duty Charged In Our Country Which Is 45% For Automotive Parts.
Note: Incase The Parcel Is Sent Back Due To Receiver Not Available, Refused By The Customer, Import Fees Unpaid Or Wrong Address, Phone Not Reachable, We Will Not Be Responsible For Any Loss. We Ship To PayPal Addresses Only. If You Want Us To Send To Any Other Address, Please Change The Address In PayPal & eBay Before Ordering. Change Of Address After Ordering Will Be Additional Charge Of 40 Us Dollars.
Returns:
We Do Not Have Pick-up Facility / We Can Not Provide Return Shipping Label So Shipping Has To Be Arranged By The Buyer In All Cases. Incase Something Is Wrong At Our End, You Will Still Have To Arrange For Pick-up And Let Us Know The Shipping Cost Before Sending The Product Back With Payment Details And We Will Pay The Shipping Cost. We Have Return Location At 18974 PA, USA And 73033 Stuttgart, Germany.
Returns Are Accepted Within 30 Days At An Additional 15% Restocking Fee.
You Can Send The Parts Back To Us For A Replacement Or Refund Amount On The Product (Excluding Both Side Shipping Cost, Import Fee Or Any Other Fee Charged).
Return Shipping Has To Be Paid By The Customer In Any Case. Please Note, Buyer Bears Any Return Import Duties Charged In India Which Is 45% On Automotive Parts.
Items Must Be Returned In Exact Same Condition As They Were Sent In Their Original Packaging With Any Bags, Tags, Stickers, Etc. Still Attached With All Included Pieces Shown And Described In The Listing And Without Any Modifications. We Reserve The Right To Refuse Refunds Or Exchanges On Items That Are Returned In Unsatisfactory Condition Or That Are Incomplete, In Which Case, The Buyer Will Have The Option To Have The Item Returned At Their Expense. Any Items Returned After 30 Days (With Prior Permission From Motomax Inc. - RiderPitstop Division) May Be Subject To A Late Return Fee. The Products Are To Be Addressed Back To The Same Address Mentioned On The Shipping Box. Products Should Be Described As Return Order, Not For Sale With Market Value "Zero" Sent Through No Other Than Postal Service. Please Also Mention The Contact And Mail On The Return Package Which Is The Same As The One Shipped With The Order. So Incase There Is Any Issue With Shipment The Shipping Company Can Reach Us.
We Try Our Best To Keep Our Customers Happy But Problems Occur Unexpectedly Even After Our Strict Quality Control. Please Note, We Can Only Help You If You Co-operate With Us In Resolving The Problems. These Matters Take Time But We Try Our Best To Resolve All Issues As Quickly As Possible.
We Would Prefer That You Contact Us Before Starting A Return, Especially If There Is A Problem With Your Item Or With Your Order, As We May Be Able To Offer Some Other Options To Resolve An Issue. Please Note That All Returns Must Be Returned With A Supplied RMA Number, Or A Refund May Not Be Issued. Please Be Sure To Contact Us To Receive Your RMA # As Well As The Proper Return Address. Items Returned To The Incorrect Location May Not Be Eligible For A Refund. Items Returned Via "Return To Sender" Or "Refused" May Be Subject To Additional Fees To Cover Incurred Return Shipping Charges.
In Any Case, If The Goods Are Not As Expected Or Have Any Problem, Just Send Us A Quick Message With Pictures And We Will Try To Find A Solution As Quickly As Possible.
Cancellation:
There Will Be A Cancellation Fee Of 20% Even If The Order Is Cancelled Within 1 Second Of Ordering FOR ANY REASON. We Reserve The Right To Cancel Any Order Without Prior Notice.
Installation Instructions:
We Recommend Professional Installation. No Manuals, Guides, Installation Instructions, Photos Etc. Are Provided To Help You Install The Product. If There Is A Confusion Or Anything You Do Not Know Of, Please Contact Us For Clarification Before Modifying The Product. We Are Not Responsible For Any Damage Caused To The Product And There Will Be No Return Or Refund On The Product. Parts Come Un-assembled Of Hardware / Grills Or Any Other Fittings Shown In The Pictures. No TUV Certificate / Any Other Documentation Is Provided For Automobile Authorities To Legalize The Use Of Our Products On Your Automobile.
We Also Offer Complete Finishing System From Sanding, Priming And High Quality Standard And Custom Paintjobs, Hydrographics / Hydrodipping, Electroluminiscent Paint, Spray Chrome, Heat Sensitive Paint, Neon Paint, Glow In The Dark Paint, Silver/Gold Leafing, Pinstriping, Powder Coating, Anodizing Etc. Check With Us Before Ordering. In Painted / Finished Products, We Will Take Care Of Surface Defects And Prep-work (Drilling May Still Be Required). Adjustments/Modifications May Still Be Required.
Our Products Are Mostly Used For Show Purpose And We Are Not Responsible If Something Breaks / Fails Claiming Human Life Or Injuries While Riding / Installation (Professional Installation Is Always Advised). We Work With Only The Best And Tested Suppliers But Since The Parts Are Handmade, They Do Not Undergo Strict Quality Control System Like Mass Produced Products. Buy And Use At Your Own Risk Only. Please Check With Your Own Authorities For Any Additional Documentation / Approval Required To Use The Product In Your Location. We Are Not Responsible For Any Fine Caused By Using Our Product Without An Approval.
We Are Not Liable For Refund In Any Of The Cases Listed In The Description Regardless Of eBay Buyer Protection Policies. By Pressing Buy It Now, You Are Accepting Everything That Is Mentioned In This Description And Allowing eBay To Disregard Their Policies For Any Order Placed With Us.
Payment:
We Accept eBay payments As It Is The Most Trusted Way To Send Payments Securely Internationally. E-cheque Payments Through PayPal Will Fetch Delay In Shipment Until The Funds Are Cleared In Our Accounts
Feedback:
Your Feedback Is Important To Us So Our Customers Can Know More About Our Products And Services. We Strive For 100% Customer Satisfaction As Well As 5-star Feedback And Rating In Every Category.
Suggestions:
We Are Open To Suggestions. Feel Free To Send Us Any Suggestion Regarding Our Products / Description Etc. And Help Us Improvise. Your Inputs Are Important To Us.
Drop-shippers / Dealers / Distributors:
We Retail And Wholesale And We Would Be Happy To Develop International Dealers & Distributors. Contact Us For More Information.
People Who Would Feature Our Products On Their You-tube Channel / In sta-gram Page / Fa ce-book Page With 1000 Or More Subscribers/Followers Can Ask For Special Discounts.
Check Out Our Other Quality Made Products By Clicking The "See Other Items" Link / Store Logo On The Right Side Of This Page Under Our eBay User Id.
Please Add Us To Your Favorites / Follow Our Id For Regular Updates On Our Products. We Are Constantly Adding New Products For Vintage And Classic Motorcycles, Bobbers, Choppers, Baggers, Cafe Racers, Street Bikes, Hot Rods And More...
Feel Free To Contact Us Anytime If You Have Any Questions. We'd Be Glad To Answer All Your Queries.
We Would Appreciate If You Could Spread A Word About Our Company Among The Bike Clubs, F Ace-book, In sta-gram Parts Traders, Bike Shows Etc. So We Can Help More People & Enthusiasts Like You Make Their Machines Stand Out With The Unique Products We Offer.
**All Rights Reserved. No Part Of This Description And Pictures On This Page May Be Reproduced, Distributed, Used For Commercial Purpose / Listings By Other Sellers, Or Transmitted In Any Form Or By Any Means, Including Photocopying, Recording, Or Other Electronic Or Mechanical Methods, Without The Prior Written Permission**
* Disclaimer *
Some Well Known Brand Names Are Mentioned In The Titles So Customers Can Find Products Quickly And Know The Item Can Fit / Can Be Made To Fit Their Vehicle.
Limitation Of Liability:
Buyer’s Exclusive Remedy Under This Contract Shall Be For Damages And Seller’s Total Liability For Any And All Losses Or Damages Resulting From Any Cause Whatsoever, Including, Without Limitation, Defects In Or Defective Performance Of The Product, Or Negligence, Shall In No Event Exceed The Purchase Price Of The Product In Respect To Which A Claim Is Made, Or At The Election Of Seller, The Replacement Of Such Product, F.O.B. Seller’s Factory. Seller Shall Not Be Liable For, And Buyer Assumes Responsibility For, All Personal Injury And Property Damage Resulting From The Possession, Use, Handling, Operation Or Resale Of The Product By Buyer, In No Event Shall Seller Be Liable For Incidental Or Consequential Damages, Whether Buyer’s Claim Is In Contract, Negligence Or Otherwise. Any Product Replacement Required Of Seller Under This Contract May Be Undertaken After Return Of A Portion Or All Of The Product To Seller’s Shop At Buyer’s Expense, Should Seller Deem It Necessary.
Waiver And Release Of Liability, Assumption Of Risk, And Indemnity Agreement:
Warning: Read Carefully. This Agreement Includes A Release Of Liability And Waiver Of Legal Rights And Deprives You Of The Right To Sue Motomax Inc. Do Not Buy The Product Unless You Have Read It In Its Entirety. Seek The Advice Of Legal Counsel If You Are Unsure Of Its Effect.
By Buying Products From Motomax Inc., The Customer Hereby Warrant That He Has Read This Agreement Carefully, Understand Its Terms And Conditions, Acknowledge That He/She/Others Will Be Giving Up Substantial Legal Rights By Buying Any Product Offered By Motomax Inc. (Including The Rights Of The Minor, Spouse, Children, Parents, Guardians, Heirs And Next Of Kin And Any Legal And Personal Representatives, Executors, Administrators, Successors And Assigns), Acknowledge That He/She/Others Have Agreed This Agreement Freely And Voluntarily, Without Any Inducement, Assurance Or Guarantee, And Intend Purchase Of Goods To Serve As Confirmation Of Your Complete And Unconditional Acceptance Of The Terms, Conditions And Provisions Of This Agreement. This Agreement Represents The Complete Understanding Between The Parties Regarding These Issues And No Oral Representation, Statements, Or Inducements Have Been Made Apart From This Agreement. If Any Provision Of This Agreement Is Held To Be Unlawful, Void, Or For Any Reason Unenforceable, Then That Provision Shall Be Deemed Severable From This Agreement And Shall Not Affect The Validity And Enforceability Of Any Remaining Provisions.
Fiberglass Warning:
Our Products Do Not Met Dot Or SAE Guidelines For Safety. This Is Especially True Of Our Fiberglass Products, Metal Tanks Crush Upon Impact. Fiberglass Can Break And Leak Upon Impact. This Of Course Is A Source Of Fire And A Danger To You And Others. By Purchasing Any Of Our Products (And Other Non-compliant Dot And SAE Parts) You Are Assuming The Risks Of Danger, Injury And Death. If You Will Not Accept The Risks, Don’t Purchase Our Products.
We Are A Trading Company And All The Products We Have Listed Are Made / Supplied By Third Parties Only. We Do Not Have Any Control Over Production Of Any Patented / Branded / Trademarked Products By A Third Party. All The Products, Pictures, Logos, Titles And Information Are Given By Third Parties.
We Are In No Way Liable If Any Of The Items Listed In Our Store Break Any Copyright / Patent / Trademark Law.
All Cases Are Subject To Be Settled Under Delhi, India Jurisdiction Only.
…We Wish You A Great Day And Expect Your Visit Again At Our Store...
Team,
RiderPitstop