We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
Shipping |
Apologies, our items cannot be picked up. Please be advised that all standard deliveries will be dispatched from our warehouse within 1-2 days from the time your order is lodged. Standard deliveries are facilitated through Australia Post and are directed to residential or business addresses. |
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Return | We facilitate returns. Kindly reach out to our customer service team promptly if:
Please be aware that you must adhere to all return instructions conveyed to you via your registered email address. All returns should be coordinated through Customer Service. We urge you not to return or dispatch items prior to receiving instructions from us. Doing so poses a risk that your returned item might not be identifiable or accepted. In cases where you decide to return a product due to a change of mind, applicable freight fees will be deducted from your refund. This policy also extends to orders that are canceled while in transit. |