We CONTINUE TO STRIVE FOR 100% positive feedback. Open communications between buyers and sellers are the best way to solve problems. Your satisfaction is what makes us "tick". We are committed to providing the best service at the best price to all our customers. If you should find a problem with your purchase, please make sure you contact us by eBay messenger BEFORE OPENING AN EBAY INQUIRY AND/OR BEFORE LEAVING NEGATIVE FEEDBACK. We can then, work together, to rectify the issue.