eBay

TRUST: noun. mass noun. 1. Firm belief in the reliability, truth, or ability of someone or something. 'relations have to be built on trust'

ABOUT THE ITEM

SWAROVSKI FIGURINE- 2015 ANNUAL EDITION COMPANION PIECE WHITE PEACOCK CODE 5063695

Inspired by gardens and parks, the SCS White Peacock is a highly symbolic and revered bird. As beautiful as in nature, it is crafted in shimmering clear crystal and embellished with blue crystal flowers. A perfect addition to the Annual Edition Peacock Arya, this creation was only available in 2015 and exclusively to SCS members.

Size: 8 x 12.3 x 7.5 cm
Designer: Martin Zendron
Introduced: 2015
Retired: 2015

This item is in perfect condition, including the box and the COA

SHIPPING

Your item will be shipped express, insured with track and trace and signature on delivery.

We always use Australia Post Express Post or a courier service. This is so that we can be absolutely sure your item will arrive quickly. Also, in case there is a problem, Australia Post will open an investigation quickly and can usually find your item. Standard Post clients have to wait 30 days to open an investigation and this, in our opinion, is too long for the client to wait.

INTERNATIONAL BUYERS/CUSTOMS

Please note, that for international buyers there may be customs duties or taxes that may be due and which the buyer must pay. If you are unsure whether your item will attract customs fees, we suggest that you call your local Customs Department to enquire. Sometimes, we may be able to assist you with information

30 DAY MONEY BACK GUARANTEE

We are happy to accept returns for almost any reason, as long as the item is in the same condition as when it left here.

Of course if an item can be proven to have been damaged in transit, you can rest assured that it has been insured. There are steps for you to follow so we can claim the insurance to reimburse you, so please let us know the minute you open the parcel. We pack our parcels very carefully and have had no damage to date.

There are only four reasons why you would not be eligible for a refund:

1. If the item has been altered from the original item sent to you

2. If the item is damaged after it has been delivered to you

3. If the item has been damaged in transit and the buyer is not co-operative in supplying photos and a description of how the goods arrived to you. We can only reimburse you when the carrier has accepted responsibility for any damage, which means we will need many photos and a description to supply to them. If the carrier does not accept responsibility for the damage, no refund will be forthcoming

4. If your item attracts customs duties or fees and you refuse to pay them. The goods will not be released to you until that happens and we will not reimburse you for not paying the customs fees

We are more than happy to help you in any way that we can and are here to solve any problems for you. Please contact us by eBay messaging or our phone number is also in the contact details and we will always put you first!

FEEDBACK

We also do very much appreciate you taking the time to leave us positive feedback if we have met or exceeded your expectations, which is our aim. We also please ask you not to leave negative feedback until we have been given the chance to solve any problem you may have.

ABOUT US

We are one of the truly honest sellers on eBay. We are honest about our descriptions and you can trust that if we say something is genuine, then it is. We have the 30 day money back guarantee for a reason - because we know that what you get is what is described.

We buy from the best sources. Our items are of a very high quality, but not all of them have their original boxes. Please make sure you read whether a Swarovski item comes with its box and its outer cover. They all come with their COA. Some of the outer boxes are not perfect and this is only the case if the item has been pre-owned. We will describe the quality of the outer boxes in the description

Please also feel that you can come to us for advice about what to buy and where to find it at a reasonable price, if you are looking for a certain item we don't have. We can either find it for you, or point you in the right direction. So feel free to contact us with any questions if you need help buying jewellery, Swarovski or any other items we specialise in on eBay. We are happy to help to make sure you get value for money and are not duped by bad sellers.

We sell on eBay certainly because it's a business, but mainly because it's a joy! Know that when you come to us we want to ensure you get what you want - even if it's not from us! Trust is the basis on which we work and ethics underpin everything that we do.

noun. noun. 1. ethics [plural] moral principles that control or influence a person's behaviour