www.fishmania-aquatics.co.uk

Licensed with 5 star rating by Newark & Sherwood District Council
License number 16/00104/COMM/PS/20

Order as many different items as you like for a maximum combined postage just add all item into your cart then head to the checkout and discounts will applied automatically

***these are special order with an arrival time of 2-3 weeks***


BUY 5 GET 1 FREE

 YOU MUST ADD 6 FISH YOUR BASKET AND YOU WILL ONLY BE CHARGED FOR 5
ORDERS WITH ONLY 5 FISH ADDED TO YOUR BASKET WILL NOT BE ELIGABLE TO RECEIVE THE FREE FISH


Our Delivery Terms And Conditions

Please Note: Size, sex and colouration may vary  from the  image shown above (illustration purpose only), Many of our  livestock are sold as  juveniles and therefore may have not reached their  potential colours for this  reason we also can not guarantee the gender of  the fish unless the listing states what you will be receiving . 

Please contact  us for  more information regarding this matter, A member of staff will be  willing to  help

Should you  have any other queries regarding our stock please feel  free to contact us  on

01623-980-300 and a member of staff will be happy  to help. 

orders need to be received by 12:30pm Tuesday  to Thursday for next day delivery but is subject to weather and volume of orders

DELIVERY: 
WE ONLY POST OUT TUESDAY - THURSDAY  

THE CUT OFF TIME FOR NEXT DAY DELIVERY 12:30 ORDERS  PLACED AFTER THIS TIME WILL ROLLOVER TO THE NEXT AVAILABLE DAY SO THAT MEANS  ARRIVAL TO YOUR DOOR WILL BE WEDNESDAY THURSDAY OR FRIDAY. ORDERS PLACED AFTER 12:30 ON THRUSDAY WILL NOT BE DISPATCHED UNTIL THE FOLLOWING TUEDAY

PLEASE  PUT A  NOTE ON THE ORDER AS TO WHICH DAY YOU PREFER AND WE WILL CONFIRM THIS VIA   MESSAGE. IF NO NOTE IS RECEIVED WE WILL DISPATCH ON THE FIRST AVAILABLE DAY. 

SOME ONE MUST BE AVAILABLE TO SIGN FOR THE DELIVERY AND  DELIVERY DAY IS  NOT CONFIRMED UNTIL WE HAVE CONTACTED YOU TO CONFIRM YOUR DELIVEY DAY
PLEASE DO NOT RELY ON EBAY'S ESTIMATED DAY AS THIS CAN SOMETIMES BE INACCURATE

buy as many items as you like and only pay 1 delivery cost

shipping per order so this means you can  purchase as many fish as you wish 

Please be aware that certain locations in Scotland, and Isle of Wight may incur a surcharge on larger order which will be discuss prior to despatch, please feel free to message us with you postcode for a custom postal quote


We pack every order with water and neat oxygen in  top  quality fish bags, they are packed in our clearly printed boxes together   with insulation where required***


We pack every order with water and neat oxygen in  top  quality fish bags, they are packed in our clearly printed boxes together   with insulation where required***


How to introduce your new fish to your tanks?

Before the fish arrive you should have changed the water in your quarantine tank and ensure that the tank is mature and fully cycled so it is ready for your new additions, all new fish should be quarantined separately from your existing stock for at least 7-14 days to ensure they are happy and healthy and to let them get over the stress of transportation without being harassed by your existing stock.

When your fish arrive, turn off your aquarium light. Inspect your new fish in the bags and if all is ok  then float the bag on the tank for a period of about 20 minutes to help equalize the temperatures. Then cut the bag below the metal clip and roll the top down so that the bag can float in the aquarium. Add a cup of aquarium water to the bag and leave for a further 5 minutes then add another cup and wait another 5 minutes. You can then release your fish by netting them and putting them in your tank. Never add the bagged water to your aquarium

DOA's & Returns
***We offer an arrive alive  guarantee on  all of our fish this guarantee is only valid if you have followed  the  conditions set out below to the letter!***

ALTHOUGH VERY RARE, IF YOU HAVE NEED TO MAKE A  CLAIM ON THE GUARANTEE  PLEASE DO NOT DISPOSE OF THE FISH UNTIL YOU HAVE SPOKEN  TO US AS IT MAY BE  NECESSARY FOR US TO EXAMINE IT

1) you must ensure that someone is available to  sign for your order  it should be delivered by 12pm the day after we  dispatch, If the tracking shows  no one was available on the first  attempt this guarantee will be void

2) In the rare occurrence  that a fish may sadly arrive dead  you must ensure you contact us within  1 hour of signing for the order  (we will then check the tracking)

3) you must supply us with  pictures of the fish within the bag UNOPENED and  a picture of the  packaging they arrived in.


Please take the time to video thats starts before breaking the box seals, opening the the box and unpacking of the bags as they come out of the box upon delivery as this is required to validate your DOA warranty should the need arise and can provide valuable evidence should a courier claim be required as this is your insurance policy. In the extremely unlikely event that any fish are dead on arrival, contact us immediately with supporting video of the fish in the bag. We will not be accountable for any fish after they have been released from the bag and introduced to your environment

We guarantee live arrival of your livestock. However in the unlikely event of any of your fish arriving DOA, please take clear photo evidence and send it to us via ebay messages. 

The deceased fish must be still in the original bag, unopened. 

We cannot cover any fish that have died once they have enter your systems water. 

Once we have received your video evidence of the DOA in the original packaging, we will at our discretion refund you straight away, or send a replacement fish out free of charge with your next order.

 

We do not refund any shipping charges. and no fish can be returned once received due to animal welfare issues in packing them correctly for returning


On the rare occasion where a return of live fish has been agreed it is your responsibility to ensure that they are packaged safely and humanely so as not to cause the fish any unnecessary suffering during transit. 


All fish should be placed in fish bags with rounded bottoms to ensure the fish cant get trapped in the corners of the bags with a  ratio of 1/3 water to 2/3 air and will require medical grade oxygen to inflate the bags to ensure the fish do not suffocate in transit,

the bags should be of sufficient size to allow the fish enough room to swim upright and be able to turn round in the bags without having to bend

we recommend that all fish should be double bagged to prevent fish from puncturing the bags in transit 

they then should be returned in the polystyrene box that we sent them to you in and depending on the species being returned they may require the use of a new heat pack (mainly for tropical species)


**PLEASE NOTE**

Once live animals  are ordered & have  been dispatched,
orders cannot be cancelled and  livestock may not ordinarily be returned, this is due to the  livestock may be classed as

 "liable to deteriorate or expire rapidly" 

due to  the limited amount of time they can remain in an enclosed enviroment

also  returns are not allowed without prior consent due to biosecurity concerns and to  prevent the spread of possible desease or pathogens

Our delivery days are between Wednesday-Friday. All orders  will need to be signed for. Once your order has  been placed, please  confirm which day you will require delivery as we cannot  post out until we  have this info. 

By purchasing from us you agree you have read our listing in its entirety and its terms.  
We do not accept any liability if your order is  delayed once it leaves our facilities by the carriers or due to adverse weather.

**Delivery will be confirmed  prior to dispatch**

 We cannot currently deliver to the following postcodes

  CA7, CA8, CA9, CA17, CA18, CA19, CA20, CA21 DD5+, EH43 44 & 45, FK8, FK17 ->21, GY9, GY10,
  KA26, KA27, KA28, KY9, KY10, KY16, LA10, LA17, LA18. LA19, LA20, LA21 ML12, PA20+, PO30+, TR21->25, 
  PH1, PH3+, IV2, IV4+, and ALL AB/BT/DG/HS/IM/JE/KW/TD Postodes and Channel Islands & Shetlands, Isle of Man and Northern Ireland are also excluded

SO PLEASE DON'T PLACE AN ORDER IF YOUR POSTCODE IS LISTED ABOVE


Although very rare, if you have need to  make a claim on the guarantee  please do not dispose of the fish until you have  spoken to us as it may be  necessary for us to examine it.

By purchasing  from this listing you  are agreeing to our terms and conditions listed above!