DescriptionThe Headset Microphone is very convenient to be used with gaming devices, such as Xbox and PlayStation, also, can be used with your laptop or smartphone.it's perfect for chatting over ZOOM or any other chatting software and App weather it's on your laptop or smartphone.It's very light, about 1.4 ounces, convenient for long talks.you will not need to shout for the other person to hear you out, the mic is just near your mouth, you can whisper and still can be clearly heard for privacy.the mic combined with gooseneck flexible steel pipe that can be adjusted the way you like it.the headset is flexible, can be enlarged to exactly fit your head.The headset is very light and very comfortable, you would not feel that it's on after using it for hours.the cable is long 10 feet long, with a TRRS 4 poles headphone jack, compatible with most modern devices.Specifications: Driver: Φ30mm Sensitivity: 103dB ±3dB Impedance: 32 ohms ±15% Frequency Response: 80-20kHz Plug Type: 3.5mm 4-Pole TRRS (CTIA / AHJ) compliant Cord Length: 9.8 ~ 10 FeetTroubleshooting:Volume is very low:Increase the volume knob to the max, and make sure the sound from the original source is loud.Uncomfortable:Please try to adjust the headset by placing it onto your right ear, then expand or contract it until it feels ok, also place the other side behind your right ear for more comfort.TroubleshootingNo Sound: Make sure that the headphone jack is pugged all the way in but pushing it inside. If it still does not work, please check the headset on another Laptop or a Phone to make sure that the device headphone jack itself is ok.Echo: Make sure that there is no other device is causing a loopback which causes you to hear back yourself again. Please check the sound device under control panel, or use it on another Phone or a laptop.