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Your goods will be dispatched as soon as full payment is received - this is normally the same or next working day. Our items are dispatched via MyHermes courier service, more expensive items may require a signature upon delivery. Alternatively we also offer a Royal Mail 2nd class postage service upon request. Should you ever have any problems with an item please contact us and we will endeavour to resolve the issue as quickly as possible. We accept returns up to 30 days after delivery, please contact us for further details of our returns address.