VAT Charges for EU Customers:

Shopping on ebay.co.uk with delivery to the EU? All of our items use the Global Shipping Program - Import Fees & Taxes are paid directly on eBay, there is nothing extra to pay on delivery.

Shopping on ebay.ie/es/it/fr/be/de, with delivery to EU, for orders OVER €150: The price you see on eBay already has 20% UK VAT removed from it, but Import Fees (approx. £12 OR 2.5% of the VAT charge - whichever amount is higher) and local VAT are collected upon delivery. If the Global Shipping Programme is available for this listing, the VAT and Import Fees are included in your trasnaction.

Shopping on ebay.ie/es/it/fr/be/de, with delivery to EU, for orders €150 AND UNDER: The price you see on eBay already includes your local EU VAT and Import Fees.

Additional Requirements for EU Business and Individual (Consumer) customers:

If you are a Business customer, please enter your EORI number in the "Notes To Seller" upon checkout. An EORI number is required for all UK to EU business transactions. If an EORI number is not provided, your parcel is at risk of delivery failure.

If you are an Individual customer (Consumer) from these EU countries (BG, CY, CZ, ET, FI, EL, HU, IT, LV, LU, PL, PT, RO, SK, SL, ES, SE), please enter your Personal ID or Government ID in the "Notes To Seller" upon checkout. If a Personal ID is not entered, your parcel is at risk of delivery failure.

As soon as you pay, eBay will email you to let you know it's been received and as soon as we've shipped your order, we'll let you know by email that it has been despatched and the tracking number if applicable. Usual dispatch time is 1 working day, depending on item, specified in every auction respectively.

We work closely with all 5 major courier companies, so we assure your items will be on time, and delivered with care and extra attention to detail.We ship every day Monday - Friday.

We want you to be 100% happy with your purchase and offer a 30-day returns period.

If you change your mind, or the purchase is not suitable, you may notify us to cancel the contract within 30 days after the day of receipt of item(s) and you have a duty to take reasonable care of the item(s) until we receive the item(s) back. Return posting costs will be at your expense. Please note, items must be returned in the same condition as you received them, packed carefully to avoid damage. You will be liable for any damage caused in transit and return may be void or additional fees may apply.

All goods sold by Foxinabox Ltd come with a mimum of 6 Months RTB (Return-to-base) Warranty unless otherwise specified in the listing. We will look to replace or repair your item(s) ASAP, as suitable.

Should you require additional warranty, this may be discussed for a chargeable fee; Please get in touch to arrange prior to placing your order.