1)POLARPRA accepts all major credit cards via PayPal: MasterCard, Visa, American Express and Discover.

2) We will only ship to the confirmed PayPal shipping address given with the payment.

3) If you want to ship to other address, please change your PayPal shipping address before you make payment.

4) To avoid initiating an unpaid item claim, please pay within 7 days.

Hassle Free Warranty

1) POLARPRA LED Bulbs offers 5 years warranty.

Disclaimer：Our warranty covers the replacement of the part only, DOSE NOT COVER any associated costs in regards to labor or any other expenses incurred or associated with the purchase of the part.

2) We offer free return & money back guarantee. If you are not satisfied with your purchase for any reasons, you can return the item for refund or replacement/exchange. All returns must include the original packaging. (Please refer to our return policy for details.)

We're POLARPRA  authorized Store on eBay, you can enjoy the same warranty and return policy as POLARPRA official website. If you have any questions, please contact us via ebay message.

3) Any items damaged because of incorrect installation will not be refunded. Please contact us for return or troubleshooting help prior to returning any products.

4) Unauthorized reselling of POLARPRA  products is strictly prohibited and we can't honor the warranty if purchasing from the unauthorized reseller.

If you have ANY questions with shipping, product or service, please Contact Us first before leaving feedback/write a review or filing a return case. We will solve the problem!

We always put our customers first and your satisfaction is guaranteed.

Our POLARPRA  Tech's are here to serve you. Email us and our expert team will swiftly diagnose the issue and offer the best solution within 12-24 business hours. All off-hours emails will be answered within 24-48 hours.