I am the original owner and have had worn these hearing aids about 10 years. They are in great condition and I just upgraded to ones with a rechargeable battery. They have been lovingly cared for, always stored in Hearing Aid Saver (included). I am also including 5 packs of batteries (30 batteries, 15 weeks supply), extra ear domes and the bluetooth to stream music, listen to TV or operate your phone on the hearing aids. Also including a hard case (not original) and instruction manuals. It is programmable, although they are set now so you can adjust the volume up or down.