ITS IMPORTANT TO READ THE DESCRIPTION. ALL OF OUR ITEMS FOR SALE ARE AUTHENTIC AND DESCRIBED TO THE VERY BEST OF OUR ABILITY AS ALSO INFORMED BY OUR SUPPLIERS. PLEASE NOTE SOME ITEMS HAVE MINOR RESTORATION/REPAIRS AND THIS SHOULD BE TAKEN INTO ACCOUNT WHEN MAKING A PURCHASE. PLEASE ASK IF UNSURE, SO THERE IS NO CONFUSION BETWEEN US.
OUR ITEMS ARE
SOURCED FROM BRITISH, EUROPEAN, AND INTERNATIONAL PRIVATE COLLECTIONS.
PLEASE CONTACT US IF YOU NEED CLARIFICATION.
BREXIT
SINCE
BREXIT EUROPEAN CUSTOMERS ARE NOW SUBJECT TO VAT. THIS IS OUT OF OUR
CONTROL AND IF IT IS THE CUSTOMERS RESPONSIBILITY. WE CAN DO OUR BEST TO
ASSIST YOU WITH THESE SITUATIONS AND YOU CAN GET IN TOUCH TO SEE HOW WE
CAN HELP. BUT PLEASE KEEP IN MIND THESE CUSTOMS FEES ARE TO BE PAID BY
THE CUSTOMER AND NOT US. WE CAN ATTACH A OFFICIAL COMPANY INVOICE TO
YOUR PACKAGE TO AVOID DELAYS IN CUSTOMS, AGAIN, PLEASE GET IN TOUCH
BEFORE PURCHASING TO CLARIFY ANYTHING WITH US. WE CAN ASSIST.
COMBINED POSTAGE
IF
YOU HAVE PURCHASED MORE THAN ONE ITEM AND REQUIRE COMBINED POSTAGE,
PLEASE SEND US A MESSAGE AND REQUEST THE INVOICE AND IT WILL BE PROVIDED
FOR YOU
PAYMENTS
PLEASE MAKE PAYMENT WITHIN A MAXIMUM OF 7 DAYS OTHERWISE IT WILL RESULT IN A CANCELLATION AND A EXCLUSION FROM OUR STORE.
SHIPPING
ALL ORDERS ARE SENT TRACKED, IF THERE ARE ANY ISSUES WITH YOUR ITEM NOT ARRIVING PLEASE CONTACT US WE WILL ASSIST YOU
WE USE DHL FOR MOST SHIPMENTS AS IT IS THE FASTEST AND MOST PROFESSIONAL SHIPPING COMPANY BY FAR.
RETURNS
IF YOU HAVE A ISSUE WITH ANY ORDER FOR ANY REASON YOU CAN RETURN IT WITHIN 30 DAYS
IN SPECIAL CIRCUMSTANCES WE ALLOW UP TO 60 DAYS OR LONGER.
IF YOU ARE UNHAPPY WITH AN ORDER PLEASE CONTACT US FOR A RESOLUTION WE WILL RESOLVE IT FOR YOU SWIFTLY
IN
CERTAIN CASES IF THERE IS ANY ISSUE YOU CAN STILL CONTACT US
12-24MONTHS AFTER THE PURCHASE WE WILL TRY OUR BEST TO ASSIST YOU AND
RESOLVE THE MATTER.
IT IS IMPORTANT TO US THAT OUR CUSTOMERS ARE
HAPPY. IF YOU ARE NOT HAPPY FOR ANY REASON AT ALL, PLEASE CONTACT US WE
WILL FIND A SUITABLE RESOLUTION FOR YOU.
THANK YOU FOR YOUR INTEREST.