We
would like to thank you for shopping with gibuys on eBay! Please read
all of our terms & conditions before bidding/buying to ensure the
best possible experience! Please contact us with any questions.
*All products are advertised outside of eBay. We reserve the right to sell all products outside of eBay for any reason*
Local Pickup:
We
are located in Belgium, WI. If you would like to schedule an
appointment to inspect an item, or to pick it up, please contact us
directly. Please note that we must charge sales tax for a local pick up
unless you are tax exempt. If you are tax exempt we require a copy of
your tax-exempt certificate before pick up. Please contact us for
payment methods available to pay upon pickup.
Shipping:
After
you have purchased an Item on eBay please wait until we send over an
updated invoice through eBay which reflects the correct shipping charges
before paying as this will ensure that you are not overcharged for
shipping.
Shipping – Small Packages:
All listings with free shipping will be shipped via UPS GROUND ONLY within the Continental United States, no exceptions.
PO Boxes are not an acceptable address form unless you are paying for
shipping via USPS. If you enter a PO Box as your address we will contact
you for your physical address. Please be advised that a delay in
response will delay your shipping time. If you would like a different
method of shipping, would like us to use a different carrier, or need
rush shipping please contact us and we will do our very best to meet
your needs. We do our very best to ship all items on the day the
payment has cleared or the next business day. If there is a delay in
shipping your item we will contact you. All items valued at over
$200.00 include delivery confirmation. Please note that once a package
has left our facility, we have absolutely no way of changing the
delivery address. If we need to reship the unit because it has been
returned to us you will be responsible for the additional shipping
charges.
Shipping – International:
Our
preferred method of International Shipping is via USPS Express Mail
International as it is the most cost effective, includes a tracking
number, and includes insurance. If you would like us to use a different
method of international shipping, please contact us and we will let you
know the cost of the requested service. UNDER NO
CIRCUMSTANCE will we ship via any method which does not include a
tracking number and delivery confirmation or provide false information
on customs forms. Please note that items shipped outside of the
United States may incur brokerage charges or customs fees. As a
customer, you are responsible for these charges, as Green Industrial
assumes no responsibility for the payment of these charges, nor do we
have any way of calculating these charges.
Emergency / Expedited Services:
We
understand that some of our customers need items fast because of an
emergency after business hours. We will do our very best to work with
you to meet your demands. Please contact us and we will respond as soon
as possible with expedited solutions and costs.
Shipping – Freight:
Our
preferred LTL Carriers are Dayton Freight, Old Dominion, and UPS
Freight. If you are interested in purchasing a larger item that requires
freight, please contact us directly for the best freight price
possible. Please note that we quote you the exact price of freight and
do not include any additional charges of any kind. If you would like us
to work with a different carrier, or you would like to arrange freight,
please contact us and we will give you the pickup address, dimensions,
and weight. Please note that items will not be shipped until the freight
charges have been paid.
Payment Terms:
We will under no circumstance ship an item when payment has not cleared or the item has not yet been paid for.
All
items MUST be paid for within 7 days. If an item is not paid for within
7 days we will open an unpaid item case through eBay to cancel the
transaction.
We
accept PayPal -- If you do not have a PayPal account, you can still
check out with PayPal as a guest, however, you will need to contact
Paypal for instructions.
We
also accept all major credit cards through our online merchant
authorize.net; however, you must contact us directly and fill out a form
to authorize our company to charge your credit card.
For local pick-ups please contact us for payment methods available to pay upon pickup.
Pre-Purchase Inspection:
If
you would like to arrange for a technician to come in and test a unit
or inspect a unit before purchase, please contact us at any time to make
arrangements.
Return Policy:
Our
goal at gibuys is to please our customers and we do our very best to
describe each item accurately. Please note that all units are sold in
as-is condition with no warranties or guarantees. We offer a 30-day
return policy from the date on the invoice on all items UNLESS otherwise
noted within the listing. With this return policy, you have 30 days
from the date of invoice to return the unit if it is found to be
defective. Please contact us directly to let us know you will be
returning the defective unit. Once we receive the unit and have verified
it is in the same condition as when we shipped it, we will either send
you a replacement unit if we have one in stock, or we will issue a
refund for the unit price only back to the same method of payment. All
refunds will be for the price of the defective unit ONLY and do not
include shipping charges. Alterations or removal of any components off an item voids the 30-day return policy.
Please note that most of our equipment is in used condition, and we
offer this 30-day return policy so you have the opportunity to test the
unit and make sure it is in the condition you expected. Any claims for a
defective item must be received by our company in writing before 30
days from the date of invoice. NO EXCEPTIONS.
Please note that there are ABSOLUTELY NO RETURNS after 30 days for any reason ---- NO EXCEPTIONS.