The vacuum has been used, but has been cleaned. There are some surface scuffs from previous use. Two of the clips are missing - one that belongs on the back of the powerhead and one on the hose where it connects to the canister (as shown in photos). The vacuum functions perfectly fine without these. There is also a crack in one of the arms for the cover for the pet powermate attachment. Comes from non-smoking home. This vacuum maintains great suction! Everything included as shown. SEE PHOTOS.

Please contact me with any questions. Thanks for looking :)