THIS IS A FAMILY OWNED
AND OPERATED MAIN STREET HOMETOWN BUSINESS. WE SHIP FROM RURAL HOMETOWN
AMERICAN IN THE WHITE MOUNTAINS OF ARIZONA. WE TAKE GREAT PRIDE IN OUR BUSINESS
WHERE WE ARE GLAD TO TAKE THOSE EXTRA PRECAUTIONS TO MAKE SURE YOUR PRODUCT
GETS TO YOU IN AS GOOD A CONDITION AS WHEN IT WAS SHIPPED.
Refund/ Return Policy
Our greatest concern is the good relations we have
with, you, our valued customers; therefore, our customers enjoy a rather
liberal return / refund policy design to mutually benefit all.
1. You
must start the process within 30 (thirty) days of receiving the product. Ship
the product as soon as possible so it arrives at our facility within 45
(forty-five) days of receipt of the merchandise.
2. Shipping
cost for a return is the responsibility of the customer in all cases whether it
be buyer’s remorse, item did not fit, did not like the color/ quality, change
of mind, ordered by mistake. Sent the wrong size/item and bought it somewhere
else.
3. Upon
return we inspect all return items. The item must be the same condition, same
packaging, with any and all original product inserts and accessories or no
refund will be issued. If the item does not meet these standards, we reserve
the right to deny the refund or issue a partial refund. If no refund is to be
issued, the merchandise will be returned to the customer.
4. We
will refund the cost of the merchandise, if the return is a result of our error
or defective merchandise.