Natural Black Tourmaline Crystal Stone Gem Original Mineral Specimen
Weight(about)
362g
Size(about)
79 mm * 77 mm * 50 mm
Serialnumber
#351
(The real color of the item may be slightly different from the pictures shown on website caused by many factors such as brightness of your monitor and light brightness.)
Guarantee:
What you see is what you will get. We guarantee everything we sell is as described. If you are not satisfied with any product that you bought from us, or if any of our items were misrepresented, we will refund 100% of your payment. Please read our return policy below.
Payment:
Payments managed by eBay.
Upon winning a bid or purchase, kindly make payment within 7 days from the date of purchase.
We offer combined shipping with multiple items purchased within a single day. Please request for an invoice for purchase of more than 1 item within a day, before paying.
Shipping:
Item will be shipped within 1 business day of receiving cleared payment.
Parcel tracking number will be provided for you to track your shipping status.
All items will be well packaged to minimize the risk of damage.
We are not responsible for wrong or invalid address, resulting mail failure. Thus, please ensure that your address is correct.
We are not responsible for any import taxes/ duty on international orders and they are not included in the shipping charge. We shall not be held liable for any losses incurred by the buyer.
Return policy:
We concern buyer's satisfactions and accept goods return if the goods received is not as described or not meet buyer's need.
Please notify us via email or via eBay Message within 5 days from the day of receiving the package.
30 days Money back guarantee. Buyer shall pay return shipping cost.
All return items must be returned with its original packaging and accessories (if any). We will refund you once we receive the goods back in good condition.
Please contact us for a return address before returning the product. We are not responsible for items shipped back without giving us prior notice.
Return policy voids if negative feedback is given from buyer.
We sell our items ethically and we hope buyers are ethical as well. Shall there be any concern or issue with your item and compensation made which are agreed by both parties, buyer should not leave negative feedback to us since the issue has been resolved and compensated.
Communication:
Please contact us first if you have any problems/questions/concerns. We will be happy to resolve any issues you may have in a cordial and friendly manner. Leaving a negative feedback does not help to resolve any issue. Please refrain from doing so.
Feel free to contact us via eBay message or Email. We will try our best to respond within 24 hours.
If buyer is unsatisfied with a purchase and there is mutual agreement on any compensation or refund between Seller and Buyer which both parties have agreed on, buyer should not leave negative feedback to seller.