hammacher schlemmer fatFreezer-PERFECT-includes all parts and guides. I bought extra freezing pads-they never expire. The manual will explain everything. If you don’t have $3000-8000 to spend on CoolSculpt, give this a try. This specialty store offers the very unique. Pricey but durable. Not doing anyone any good in my closet. I did try this once. It is in perfect condition. I had to be sure all was in order.