We use eBay Managed payment system. Please see you payment options during checkout.
Our items are shipped free of charge with with a standard 48h delivery type
We provide a paid option for a 24h courier on each item
1 Year Warranty
• If your item develops an issue within the first year, please return it to us at address below and we will get this repaired for you.
• On average, it takes 3 to 4 days for your item to be repaired. If we are unable to repair the item, we will contact you regarding alternative.
• When returning an item, please include a note stating your name, eBay user ID, Warranty sticker number ,return address and a brief description of the issues you are having.
• Please note you are responsible for shipping the item back to us. Once the item is repaired, we will pay to get the item shipped back to you.
• As batteries deteriorate over time, they are not covered under our warranty. We can only guarantee that the battery will work upon arrival. Please refer above for the battery condition.
• Accidental damage is not covered under our warranty, this includes screen damage, liquid damage etc.
• Please note that warranty claim will not be considered if the warranty sticker is removed or tampered with
30 Day Warranty - Used items
In the unlikely event there is a fault with your item or it is damaged, the postage costs will be covered by Techsel Ltd in alignment with Distance Selling Regulations to which we fully comply. The warranty does not cover battery life on laptops, misuse such as pressure marks, cracks, water damage etc on all items. Software issues like Microsoft Windows malfunctions and errors are also not covered. All serial numbers are recorded on items and security/warranty stickers must be intact.
Returns
We are dedicated to giving you 100% customer service so you can have complete peace of mind with our 30 day returns policy, if you are unhappy with your item, you can return it to us in its original condition with all accessories for a full refund, all Unwanted/Incorrect software or new items must be returned unopened
It's our mission to make returns as hassle-free as possible for you should you need to return any item.
If you have any problems at all with your item please call us or email before raising a claim as we will always be able to find a solution to the problem you're having.
