The item must have all original packaging included, and will be tested upon arrival for any damage / cosmetic flaws. Refund will be void if any sign of damage / wear is found in any shape or form
Contact must be made with the seller prior to the return, and arrangements will be made for return postage of the item. Unless the item is faulty or incorrectly supplied, the buyer will pay return postage costs. However, we are always willing to discuss with you to try and provide a satisfactory outcome. We must be notified within 7 days of receipt of product if you would like a replacement or refund. Original shipping costs are not refundable.
All communication in regards to returns or problems is to be conducted within the eBay messaging system to ensure the integrity of any communication between the buyer and seller.
Returns will be considered for refund or exchange only within the 30 day return period unless discussed prior.
No returns available on electrical components.
Contact us
We are open Monday thru Saturday 8:00AM to 21:00PM GMT+7 time.
- If you have any question regarding the product, please contact us before purchase.
- If you have also any issue regarding your purchase, please contact us before leaving any feedback. We will try our best to solve the problem and provide amicable solution.
Shipping | Shipping rates will vary depending on the size of the item and on your country. We strive to keep our shipping rates as low as possible, and we offer greatly reduced shipping rates on multiple item orders. Please contact us if you have any plan to buy multiple items, as we would not able combine the shipping once the sales are final. - We are operating on GMT+7 time that might be different on your time zone. All orders will be dispatched max 3 business days after receiving cleared payment. There is no shipment on Sunday and our Public holiday.
- Economy shipment approximately 14-21 days in transit.
- Express shipment approximately 7-10 days in transit. Service available via DHL Express and EMS Post Indonesia. Please email or message us if you want to upgrade your shipping method.
NOTE FOR EXPRESS SHIPPING ONLY: For several areas in certain countries that are included in DHL remote areas, we will charge more for that according to DHL regulations (please see the list of DHL remote areas in your country) |
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Fees/Taxes | International orders are subject to the receiving country's import fees, duty, taxes and/or brokerage fees. These funds are not paid to seller nor are they set by eBay rather they are paid to and set by your home country's government as per import/export regulations and charged by your local postal carrier. Funds are due upon receipt in accordance with your local import and postal regulations. |
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