12 months local store warranty in Australia (for "Brand New" items)*

30 days store warranty (for items in all other conditions including "New: Never Used")*

• Items can be returned to Sydney for repair services for your peace of mind

• Warranty covers manufacture defects

• Warranty does NOT cover errors caused by improper usage of the product out of its limitations and/or intended purposes (this also includes firmware reinstallation and alterations)

• Buyers do not require any warranty documentations when claiming warranty

• Buyers pay for return postage

24 hour Dead On Arrival (DOA) warranty

• If DOA, buyers are required to inform us within 24 hours of item arrival (based on tracking info)

• We will remotely confirm the DOA with buyers through email and/or eBay messaging

• Once confirmed, a free pick up and replacement will be arranged accordingly

*Some products come with manufacturer's warranty and will only be applied when specified in our Description section. For more information, please check our warranty page or simply contact us via eBay Message

Dead Pixel Screens

Dead pixel occurs when there is a dot (or dots) that shows a different colour than it supposed to. Either condition described below can be classified as "dead pixel" and is eligible for repair or replacement (if received in 24 hours):

• Dead pixels MUST be visible to the naked eye

• The dead pixel MUST be located on the centre/in the middle of the screen

• The amount of dead pixels on screen equals or exceeds 9 despite where they are located

Dead pixels that are software detected but visibly normal to the naked eye is not covered by our warranty or DOA.

All products are GUARANTEED NEW & GENUINE!

• Your satisfaction will be guaranteed as you are provided the most accurate description

• We import our stocks in order to provide you with the best prices

• Buyers have the right to return the item if they are unsatisfied

• Returns will be accepted within 30 days of item arrival

• Buyer is responsible for return postage

Your opinion is important to us!

• We appreciate a positive feedback with all 5 star rating when you are satisfied

• If you are having any doubts, please give us the opportunity to resolve any issues that you are having with us

• We believe everything can be resolved through communication!
   

Payments accepted are:

• PayPal

• Credit Cards (via PayPal)

• Bank Deposits

• Cash (for pickup ONLY)

Please use your eBay ID as bank transaction description or delays will be expected!

• Pickup is available for items in Sydney and needs to be arranged in advance (3-4 business days are required for our arrangement).

• Items will only be shipped after cleared payment

• 1 - 3 working days dispatch

• 1 - 5 working days transit to major Australian cities

• Please allow a few more days if you are located in remote areas

• 3 - 10 working days in transit to Russia

• We ship from overseas IF we run out of stock in Sydney

• Parcel Locker addresses could not be accepted if we do not ship to PO Box

• Buyers outside of Australia will have their order shipped from overseas

• Ship by various couriers depending on buyer's address (We will choose carriers depending on buyer's location, therefore, shipping method and carriers are NOT open for specific preference.)

• Please provide address in English ONLY.

• Insurance (optional) is highly recommended

• International Buyers Note:
  Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up Please do not confuse them for additional shipment charges.
  
  Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.