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| FEATURES: |
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1. High quality and Extra long life. |
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| COMMEN QUESTIONS: |
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| Q1: Why does zigzag happen to the cutter? A1: As the plotter's motor are in high speed, the cutting speed shall be adjusted according to size of A1: character. The common speed are show as below: |
| Size of font (mm) | Speed |
| <10 | 10 - 20 |
| 10 - 30 | 30 |
| 30 - 50 | 40 - 50 |
| 50 - 500 | 60 |
| >500 | 70 - 80 |
| Q2: Why do some nicks deep, while some shallow when cutting? A2: As there are a soft PVC materials as blade strip cushion to protect blade. But it may be rough A2: after using in a long period. If is not too worse, just adjust blade, or increase blade press. |
| Q3: The materials are damaged and folded when cutting, what is the happened? A3: The pressure or speed of you plotter are too deep and heavy, you should change their unit in A3: order to get a suitable value. |
| PAYMENT / DELIVERY FEE: |
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| 1. We will delivery the product within 2 days after receiving your payment. |
| 2. There are no shipments on weekend and public holidays. |
| 3. We will post the items out by Hong Kong Air mail, mostly country shipping time are 5-29 days, for . ....more detail about shipping time, please refer to below table: |
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| *Please purchase from local if you cannot wait for the above shipping period. |
| *Clients purchase with us mean that they have read and know the shipping times and the relate policy, *and please contact us first before left the negative feedback. |
The shipping fee of worldwide Countries are as below: |
United States | FREE |
Worldwide: | FREE |
Additional pcs shipping fees is "Free" |
*Delivery fees includes all shipping charges, consignee pays extra duty and V.A.T (if needed) |
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| NOTED: Clients can pay additional US$3.00 for the items with the tracking number, and it can be check easily by your post office website as below, |
US Buyer  | UK Buyer  |
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Canada Buyer  | Australia Buyer  |
| INTERNET 24 HOURS BACK UP: |
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| 1. We are fully understand the manipulation of the product. 1. We can provide the 24hours technician support to our clients. |
| 2. If you are getting problems in using the product, we will provide the step by step instruction in 2. PDF format for you. |
All questions will be reply promptly within 24hours. |
| WARRANTY / RETURN POLICY: |
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| 1. All items have 14 days Satisfaction Guarantee. No refunds are offered. Only defective product 1. will be offered exchange within 14 days after auction ended. Shipping and handling fees are 1. NON-REFUNDABLE. |
| 2. Customers will be responsible for return shipment. It may take up to 7 business days to process 2. your return after we receive your product. |
| 3. All of our products are also provide a 1 year PARTS Warranty. You can repair the parts in your 3. way, just contact us for the damage parts, and we wil post the new one for you. (Blade or the 3. wastage parts are not include in the warranty). |
| WHY PURCHASE FROM US: |
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| - All of our product is direct from original manufacturer, who also supplies the brand name to - domestic market but with much higher price. We offer this special purchase and pass this saving - direct to our customer. |
| - We understand what you need in your business. We can give you professional advices, - suggestions and ways to further reduce your production cost in the long run. Please feel free to - contact us if you need more information. |
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| Serious Bidders Only!!! |
| HAPPY BIDDING!!! |