Merchandise is shipped directly from the distributor and occasionally an item may become back ordered or sold out after your purchase. If this happens full refunds will be issued for sold out items. You will be notified of backordered merchandise & given the option of waiting for your merchandise or receiving a full refund. 1) If you're unhappy with your merchandise please contact me within 3 days of receiving your merchandise & I will help you solve the problem. 2) DO NOT RETURN ANY MERCHANDISE WITHOUT CONTACTING ME FOR A RETURN AUTHORIZATION. YOU MUST CONTACT ME FIRST TO OBTAIN EITHER EXCHANGE INSTRUCTIONS or A RETURN AUTHORIZATION (some items are not eligible for return). 3) After getting the returned product, we will refund the customer for the item's price (excluding the original shipping costs to you). Buyer is responsible for all return shipping costs.******RETURNS ARE SUBJECT TO A 20% RESTOCKING FEE EXCEPT IN THE CASE OF A DAMAGED OR DEFECTIVE ITEM.****** 4) All returns must be in the same condition when returned to me as it was when you received it; returns must include ALL original parts/accessories/box (including but not limited to tags, packaging, instructions, manuals & accessories). 5) Return shipping fees are not refundable. 6) We reserve the right to decline any returns if the above guidelines are not followed. No restocking fee for defective merchandise. We have made every effort to display, as accurately as possible, the colors of our products online. However, since the actual color you see depends on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. 7)******ORDERS CANNOT BE CHANGED OR CANCELLED AFTER PAYMENT HAS BEEN MADE (THIS APPLIES TO ALL SALES INCLUDING MERCHANDISE PENDING SHIPPING); NO EXCEPTIONS******. I apologize if this is inconvenient but the distributor does not allow cancellations or changes. Please note returns are however accepted as long as the above terms are followed.

Smoke & pet FREE environment.
I do my very best at describing every item in its listing. However, I am human & can make mistakes, if you feel that I misrepresented something or if you feel anything other than positive feedback is warranted, please contact me first & give me the opportunity to make things right. Positive feedback is much appreciated; I will leave positive feedback as soon you leave it for me so that I know the transaction is complete and that you are happy with your purchase. 
All items free from damage, stains, rips, holes, etc. unless stated otherwise in the listing.
​Please email me through EBAY only. I don't read or respond to private emails.