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Electrician Training Course Manuals
 

  Electrician Course Manual Electrician Course Manual Electrician Course Manual Electrician Course Manual

With bonus 6 volume Training Lessons in Electrical Circuits Class included
 
Electrician Course Manual Electrician Course Manual Electrician Course Manual Electrician Course Manual

Course Contents:

 

PREPARE AN ELECTRICAL MATERIALS TAKEOFF LIST (27 page course book)

  • Prepare an Electrical-Materials Takeoff
  • Electrical-Symbol Identification
  • Print Verification
  • Print Legends
  • List of Electrical Materials
  • Service-Entrance Requirements

HOW TO INSTALL SERVICE ENTRANCE SYSTEMS (33 page course book)

Install Service Entrance Systems. This course is designed to teach the knowledge and skills necessary to perform tasks related to installing service-entrance (SE) systems. The subcourse is presented in two lessons, each corresponding to a terminal learning objective as indicated below.

  • Lesson One: Overhead Entrance Systems
  • Lesson Two: Underground Service

INSTALLATION OF ELECTRICAL BOXES (34 page course book)

This is a skill Levels 1 and 2 course. It is designed to provide the knowledge necessary to identify and install various common types of electrical boxes, cover plates, and special devices. It also addresses how to calculate the number of conductors allowable in an electrical box. This subcourse is presented in one lesson that corresponds to the terminal learning objective as indicated below. Work must be accomplished in a manner consistent with environmental laws and regulations.

  • Electrical-Box Installation
  • Part A: Electrical Boxes
  • Part B: Electrical-Box Uses and Electrical Connectors
  • Part C: Electrical-Box Conductors
  • Part D: Electrical-Box Covers

INSTALL SYSTEM EQUIPMENT & COMPONENT GROUNDS (46 page course book)

This Course is designed to teach the knowledge necessary to install grounding electrodes and circuit grounds. The subcourse contains two lessons relating to installing Grounding Systems Equipment and Component Grounds.

  • Lesson One: Install Grounding Electrodes
  • Lesson Two: Install Circuit Grounds

INSTALL CONVENIENCE DEVICES  (69 page course book)

Designed to teach the knowledge necessary to describe the types and installation procedures of switches, receptacles, and incandescent and fluorescent lighting fixtures. This subcourse contains three lessons, each corresponding to a terminal learning objective as indicated below.

  • Lesson One: Switches
  • Basic Switches
  • Installing Basic Switches
  • Types of Switches
     
  • Lesson Two: Receptacles
  • Special-Use Outlets
  • Power Outlets
  • Miscellaneous Receptacles
     
  • Lesson Three: Lighting Fixtures
  • Basic Incandescent Light Fixtures
  • Basic Fluorescent Light Fixtures

INSTALLATION OF CIRCUIT PROTECTIVE DEVICES (23 page course book)

This course is designed to teach the knowledge necessary to perform tasks related to installing fuses, circuit breakers, and ground-fault circuit interrupters (GFCIs).

Lesson Install Circuit Protective Devices

  • Part A: Identifying Circuit Protective Devices
  • Part B: Installing Fuses
  • Part C: Installing Circuit Breakers
  • Part D: Installing Ground-Fault Circuit Interrupters
INSTALLATION OF CONDUIT SYSTEMS (57 page course book)

This course is designed to teach the knowledge necessary to classify and size, cut and thread, and bend and install conduit and install conductors.

  • Classifying and Sizing Conduit
  • Identifying Rigid Steel Conduit
  • Identifying Electrical Metallic Tubing (EMT)
  • Identifying Polyvinyl Chloride (PVC) Conduit
  • Identifying Flexible Metal Conduit
  • Cutting and Threading Conduit
  • Bending Conduit
  • Methods of Bending Conduit
  • Types of Bends
  • Types of Benders
  • Installing Conduit and Conductors
CONSTRUCTION ELECTRICIAN BASIC TRAINING (346 page course book)

This self study training course,  will help you demonstrate a working knowledge of basic electrician work in the following areas below.  You will be able to answer questions in any of these areas:  

  • Construction Support
  • Drawings and Specifications
  • Power Generation
  • Power Distribution
  • Interior Wiring
  • Communications and Lighting
  • Electrical Appliances, Test Equipment, Motors, and Generators
  • APPENDIX
  • I. Glossary
  • II. Metric Conversion Tables
  • III. Formulas
  • IV. Hand Signals
CONSTRUCTION ELECTRICIAN INTERMEDIATE TRAINING (286 page course book)

This self study training course is the 2nd part to the basic training class.  Once you have mastered the basic theory and work, this course will introduce you to advanced level work in these subjects:

  • Construction Support
  • Drawings and Specifications
  • Generators
  • Electrical Distribution
  • Interior Wiring
  • Fiber Optics and Lighting Systems
  • Electrical Equipment
  • Alarm Systems

FACILITIES ENGINEERING 1, INTERIOR ELECTRICAL (179 page course book)

This manual provides guidance to facilities maintenance personnel in the maintenance of interior electrical systems of 600 volts and less. These systems include such components as illumination, low voltage systems, rotating equipment, motor control centers, solid-state equipment, transformers, and switchgear. It also applies to low voltage controlled devices on high-voltage systems. The procedures presented in this manual are basic and can be applied to the equipment of any manufacturer. Detailed information and instructions should be obtained from the instruction book for the particular type of equipment being serviced.

  • Switchgear Assemblies, 600V OR LESS
  • Transformers
  • Electric Motors
  • Motor Controls
  • Power Cables
  • Solid-State Electronic Equipment
  • Grounding
  • Illumination
  • Back-up, Security, and Protection Systems
  • Hazardous Substances
  • Electrical Safety
  • Test Equipment
  • Test Methods
  • Maintenance Schedules
FACILITIES ENGINEERING 2, EXTERIOR ELECTRICAL (200 page manual)

This manual provides guidance for the maintenance and repair of exterior electrical distribution systems. New construction of exterior electrical facilities, even when funded from maintenance appropriations, should comply with the appropriate design criteria. These systems include substations, overhead and underground electrical distribution systems, exterior lighting systems, and electrical apparatus and components.

  • Primary Considerations, Safety, Avoiding Problems
  • Inspections and Tests
  • Transmission and Distribution Systems
  • Overhead Distribution
  • Underground and Submarik E Cables
  • Outdoor Lighting
  • Transformers and Regulators
  • Overcurrent Protective and Switching Devices
  • Overvoltage Protection
  • Grounding
  • Relays and Controls
  • Instruments and Meters
  • Power Capacitors
  • Storage Batteries
  • Tools and Equipment
  • Electrical Service Interference
  • Maintenance Schedules

Also, as a free bonus, we include

Lessons in Electrical Circuits

6 Volume Modern Textbook Course covering AC Circuits, DC Circuits, Semiconducters and more

ALL ON CD-ROM IN ADOBE PDF FORMAT!

     Electrical Circuits Lessons

 

This Modern 6 Volume Electric Circuits class is intended to teach the student the fundamentals of electrical circuits and how theory is applied to the real world.

 

Volume 1, DC Circuits, 538 pages Volume 2, AC Circuits, 554 pages
   
Contents VASIC AC THEORY
1 BASIC CONCEPTS OF ELECTRICITY 1.1 What is alternating current (AC)?
1.1 Static electricity 1.2 AC waveforms
1.2 Conductors, insulators, and electron flow 1.3 Measurements of AC magnitude
1.3 Electric circuits 1.4 Simple AC circuit calculations
1.4 Voltage and current 1.5 AC phase
1.5 Resistance 1.6 Principles of radio
1.6 Voltage and current in a practical circuit  
1.7 Conventional versus electron flow 2 COMPLEX NUMBERS
  2.1 Introduction
OHM’s LAW 2.2 Vectors and AC waveforms
2.1 How voltage, current, and resistance relate 2.3 Simple vector addition
2.2 An analogy for Ohm’s Law 2.4 Complex vector addition
2.3 Power in electric circuits 2.5 Polar and rectangular notation
2.4 Calculating electric power 2.6 Complex number arithmetic
2.5 Resistors 2.7 More on AC ”polarity”
2.6 Nonlinear conduction 2.8 Some examples with AC circuits
2.7 Circuit wiring  
2.8 Polarity of voltage drops REACTANCE AND IMPEDANCE – INDUCTIVE
2.9 Computer simulation of electric circuits 3.1 AC resistor circuits
  3.2 AC inductor circuits
ELECTRICAL SAFETY 3.3 Series resistor-inductor circuits
3.1 The importance of electrical safety 3.4 Parallel resistor-inductor circuits
3.2 Physiological effects of electricity 3.5 Inductor quirks
3.3 Shock current path 3.6 More on the “skin effect”
3.4 Ohm’s Law (again!)  
3.5 Safe practices 4 REACTANCE AND IMPEDANCE – CAPACITIVE 81
3.6 Emergency response 4.1 AC resistor circuits
3.7 Common sources of hazard 4.2 AC capacitor circuits
3.8 Safe circuit design 4.3 Series resistor-capacitor circuits
3.9 Safe meter usage 4.4 Parallel resistor-capacitor circuits
3.10 Electric shock data 4.5 Capacitor quirks
   
SCIENTIFIC NOTATION AND METRIC PREFIXES REACTANCE AND IMPEDANCE – R, L, AND C
4.1 Scientific notation 5.1 Review of R, X, and Z
4.2 Arithmetic with scientific notation 5.2 Series R, L, and C
4.3 Metric notation 5.3 Parallel R, L, and C
4.4 Metric prefix conversions 5.4 Series-parallel R, L, and C
4.5 Hand calculator use 5.5 Susceptance and Admittance
4.6 Scientific notation in SPICE  
  RESONANCE
SERIES AND PARALLEL CIRCUITS 6.1 An electric pendulum
5.1 What are ”series” and ”parallel” circuits? 6.2 Simple parallel (tank circuit) resonance
5.2 Simple series circuits 6.3 Simple series resonance
5.3 Simple parallel circuits 6.4 Applications of resonance
5.4 Conductance 6.5 Resonance in series-parallel circuits
5.5 Power calculations 6.6 Q and bandwidth of a resonant circuit
5.6 Correct use of Ohm’s Law  
5.7 Component failure analysis MIXED-FREQUENCY AC SIGNALS
5.8 Building simple resistor circuits 7.1 Introduction
  7.2 Square wave signals
DIVIDER CIRCUITS AND KIRCHHOFF’S LAWS 7.3 Other waveshapes
6.1 Voltage divider circuits 7.4 More on spectrum analysis
6.2 Kirchhoff ’s Voltage Law (KVL) 7.5 Circuit effects
6.3 Current divider circuits  
6.4 Kirchhoff ’s Current Law (KCL) FILTERS
  8.1 What is a filter?
SERIES-PARALLEL COMBINATION CIRCUITS 8.2 Low-pass filters
7.1 What is a series-parallel circuit? 8.3 High-pass filters
7.2 Analysis technique 8.4 Band-pass filters
7.3 Re-drawing complex schematics 8.5 Band-stop filters
7.4 Component failure analysis 8.6 Resonant filters
7.5 Building series-parallel resistor circuits  
  TRANSFORMERS
DC METERING CIRCUITS 9.1 Mutual inductance and basic operation
8.1 What is a meter? 9.2 Step-up and step-down transformers
8.2 Voltmeter design 9.3 Electrical isolation
8.3 Voltmeter impact on measured circuit 9.4 Phasing
8.4 Ammeter design 9.5 Winding configurations
8.5 Ammeter impact on measured circuit 9.6 Voltage regulation
8.6 Ohmmeter design 9.7 Special transformers and applications
8.7 High voltage ohmmeters 9.8 Practical considerations
8.8 Multimeters  
8.9 Kelvin (4-wire) resistance measurement POLYPHASE AC CIRCUITS
8.10 Bridge circuits 10.1 Single-phase power systems
8.11 Wattmeter design 10.2 Three-phase power systems
8.12 Creating custom calibration resistances 10.3 Phase rotation
  10.4 Polyphase motor design
ELECTRICAL INSTRUMENTATION SIGNALS 10.5 Three-phase Y and Delta configurations
9.1 Analog and digital signals 10.6 Three-phase transformer circuits
9.2 Voltage signal systems 10.7 Harmonics in polyphase power systems
9.3 Current signal systems 10.8 Harmonic phase sequences
9.4 Tachogenerators  
9.5 Thermocouples POWER FACTOR
9.6 pH measurement 11.1 Power in resistive and reactive AC circuits
9.7 Strain gauges 11.2 True, Reactive, and Apparent power
  11.3 Calculating power factor
DC NETWORK ANALYSIS 11.4 Practical power factor correction
10.1 What is network analysis?  
10.2 Branch current method AC METERING CIRCUITS
10.3 Mesh current method 12.1 AC voltmeters and ammeters
10.4 Node voltage method 12.2 Frequency and phase measurement
10.5 Introduction to network theorems 12.3 Power measurement
10.6 Millman’s Theorem 12.4 Power quality measurement
10.7 Superposition Theorem 12.5 AC bridge circuits
10.8 Thevenin’s Theorem 12.6 AC instrumentation transducers
10.9 Norton’s Theorem  
10.10Thevenin-Norton equivalencies AC MOTORS
10.11Millman’s Theorem revisited 13.1 Introduction
10.12Maximum Power Transfer Theorem 13.2 Synchronous Motors
10.13¢-Y and Y-¢ conversions 13.3 Synchronous condenser
  13.4 Reluctance motor
BATTERIES AND POWER SYSTEMS 13.5 Stepper motors
11.1 Electron activity in chemical reactions 13.6 Brushless DC motor
11.2 Battery construction 13.7 Tesla polyphase induction motors
11.3 Battery rations 13.8 Wound rotor induction motors
11.4 Special-purpose batteries 13.9 Single-phase induction motors
11.5 Practical considerations 13.10 Other specialized motors
  13.11 Selsyn (synchro) motors
PHYSICS OF CONDUCTORS AND INSULATORS 13.12 AC commutator motors
12.1 Introduction  
12.2 Conductor size TRANSMISSION LINES
12.3 Conductor ampacity 14.1 A 50-ohm cable?
12.4 Fuses 14.2 Circuits and the speed of light
12.5 Specific resistance 14.3 Characteristic impedance
12.6 Temperature coefficient of resistance 14.4 Finite-length transmission lines
12.7 Superconductivity 14.5 “Long” and “short” transmission lines
12.8 Insulator breakdown voltage 14.6 Standing waves and resonance
12.9 Data 14.7 Impedance transformation
  14.8 Waveguides
CAPACITORS  
13.1 Electric fields and capacitance  
13.2 Capacitors and calculus  
13.3 Factors affecting capacitance  
13.4 Series and parallel capacitors  
13.5 Practical considerations  
   
MAGNETISM AND ELECTROMAGNETISM  
14.1 Permanent magnets  
14.2 Electromagnetism  
14.3 Magnetic units of measurement  
14.4 Permeability and saturation Volume 4, Digital, 503 pages
14.5 Electromagnetic induction  
14.6 Mutual inductance NUMERATION SYSTEMS
  1.1 Numbers and symbols
INDUCTORS 1.2 Systems of numeration
15.1 Magnetic fields and inductance 1.3 Decimal versus binary numeration
15.2 Inductors and calculus 1.4 Octal and hexadecimal numeration
15.3 Factors affecting inductance 1.5 Octal and hexadecimal to decimal conversion
15.4 Series and parallel inductors 1.6 Conversion from decimal numeration
15.5 Practical considerations  
  BINARY ARITHMETIC
RC AND L/R TIME CONSTANTS 2.1 Numbers versus numeration
16.1 Electrical transients 2.2 Binary addition
16.2 Capacitor transient response 2.3 Negative binary numbers
16.3 Inductor transient response 2.4 Subtraction
16.4 Voltage and current calculations 2.5 Overflow
16.5 Why L/R and not LR? 2.6 Bit groupings
16.6 Complex voltage and current calculations  
16.7 Complex circuits LOGIC GATES
16.8 Solving for unknown time 3.1 Digital signals and gates
  3.2 The NOT gate
  3.3 The ”buffer” gate
Volume 3, Semiconductors, 508 pages 3.4 Multiple-input gates
  3.5 TTL NAND and AND gates
AMPLIFIERS AND ACTIVE DEVICES 3.6 TTL NOR and OR gates
1.1 From electric to electronic 3.7 CMOS gate circuitry
1.2 Active versus passive devices 3.8 Special-output gates
1.3 Amplifiers 3.9 Gate universality
1.4 Amplifier gain 3.10 Logic signal voltage levels
1.5 Decibels 3.11 DIP Gate packaging
1.6 Absolute dB scales  
1.7 Attenuators SWITCHES
  4.1 Switch types
SOLID-STATE DEVICE THEORY 4.2 Switch contact design
2.1 Introduction 4.3 Contact ”normal” state and make/break sequence
2.2 Quantum physics 4.4 Contact ”bounce”
2.3 Valence and Crystal structure  
2.4 Band theory of solids ELECTROMECHANICAL RELAYS
2.5 Electrons and “holes” 5.1 Relay construction
2.6 The P-N junction 5.2 Contactors
2.7 Junction diodes 5.3 Time-delay relays
2.8 Bipolar junction transistors 5.4 Protective relays
2.9 Junction field-effect transistors 5.5 Solid-state relays
2.10 Insulated-gate field-effect transistors (MOSFET)  
2.11 Thyristors LADDER LOGIC
2.12 Semiconductor manufacturing techniques 6.1 ”Ladder” diagrams
2.13 Superconducting devices 6.2 Digital logic functions
2.14 Quantum devices 6.3 Permissive and interlock circuits
2.15 Semiconductor devices in SPICE 6.4 Motor control circuits
  6.5 Fail-safe design
DIODES AND RECTIFIERS 6.6 Programmable logic controllers
3.1 Introduction  
3.2 Meter check of a diode BOOLEAN ALGEBRA
3.3 Diode ratings 7.1 Introduction
3.4 Rectifier circuits 7.2 Boolean arithmetic
3.5 Peak detector 7.3 Boolean algebraic identities
3.6 Clipper circuits 7.4 Boolean algebraic properties
3.7 Clamper circuits 7.5 Boolean rules for simplification
3.8 Voltage multipliers 7.6 Circuit simplification examples
3.9 Inductor commutating circuits 7.7 The Exclusive-OR function
3.10 Diode switching circuits 7.8 DeMorgan’s Theorems
3.11 Zener diodes 7.9 Converting truth tables into Boolean expressions
3.12 Special-purpose diodes  
3.13 Other diode technologies KARNAUGH MAPPIN
3.14 SPICE models 8.1 Introduction
  8.2 Venn diagrams and sets
BIPOLAR JUNCTION TRANSISTORS 8.3 Boolean Relationships on Venn Diagrams
4.1 Introduction 8.4 Making a Venn diagram look like a Karnaugh map
4.2 The transistor as a switch 8.5 Karnaugh maps, truth tables, and Boolean expressions
4.3 Meter check of a transformer 8.6 Logic simplification with Karnaugh maps
4.4 Active mode operation 8.7 Larger 4-variable Karnaugh maps
4.5 The common-emitter amplifier 8.8 Minterm vs maxterm solution
4.6 The common-collector amplifier 8.9 § (sum) and ¦ (product) notation
4.7 The common-base amplifier 8.10 Don’t care cells in the Karnaugh map
4.8 The cascode amplifier 8.11 Larger 5 & 6-variable Karnaugh maps
4.9 Biasing techniques  
4.10 Biasing calculations COMBINATIONAL LOGIC FUNCTIONS
4.11 Input and output coupling 9.1 Introduction
4.12 Feedback 9.2 A Half-Adder
4.13 Amplifier impedances 9.3 A Full-Adder
4.14 Current mirrors 9.4 Decoder
4.15 Transistor ratings and packages 9.5 Encoder
4.16 BJT quirks 9.6 Demultiplexers
  9.7 Multiplexers
JUNCTION FIELD-EFFECT TRANSISTORS 9.8 Using multiple combinational circuits
5.1 Introduction  
5.2 The transistor as a switch MULTIVIBRATORS
5.3 Meter check of a transistor 10.1 Digital logic with feedback
5.4 Active-mode operation 10.2 The S-R latch
  10.3 The gated S-R latch
INSULATED-GATE FIELD-EFFECT TRANSISTORS 303 10.4 The D latch
6.1 Introduction 10.5 Edge-triggered latches: Flip-Flops
6.2 Depletion-type IGFETs 10.6 The J-K flip-flop
  10.7 Asynchronous flip-flop inputs
  10.8 Monostable multivibrators
THYRISTORS  
7.1 Hysteresis 11 SEQUENTIAL CIRCUITS
7.2 Gas discharge tubes 11.1 Binary count sequence
7.3 The Shockley Diode 11.2 Asynchronous counters
7.4 The DIAC 11.3 Synchronous counters
7.5 The Silicon-Controlled Rectifier (SCR) 11.4 Counter modulus
7.6 The TRIAC 11.5 Finite State Machines
7.7 Optothyristors  
7.8 The Unijunction Transistor (UJT) SHIFT REGISTERS
7.9 The Silicon-Controlled Switch (SCS) 12.1 Introduction
7.10 Field-effect-controlled thyristors 12.2 Serial-in/serial-out shift register
  12.3 Parallel-in, serial-out shift register
OPERATIONAL AMPLIFIERS 12.4 Serial-in, parallel-out shift register
8.1 Introduction 12.5 Parallel-in, parallel-out, universal shift register
8.2 Single-ended and differential amplifiers 12.6 Ring counters
8.3 The ”operational” amplifier  
8.4 Negative feedback DIGITAL-ANALOG CONVERSION
8.5 Divided feedback 13.1 Introduction
8.6 An analogy for divided feedback 13.2 The R/2nR DAC
8.7 Voltage-to-current signal conversion 13.3 The R/2R DAC
8.8 Averager and summer circuits 13.4 Flash ADC
8.9 Building a differential amplifier 13.5 Digital ramp ADC
8.10 The instrumentation amplifier 13.6 Successive approximation ADC
8.11 Differentiator and integrator circuits 13.7 Tracking ADC
8.12 Positive feedback 13.8 Slope (integrating) ADC
8.13 Practical considerations 13.9 Delta-Sigma (¢§) ADC
8.14 Operational amplifier models 13.10 Practical considerations of ADC circuits
8.15 Data  
  DIGITAL COMMUNICATION
PRACTICAL ANALOG SEMICONDUCTOR CIRCUITS 14.1 Introduction
9.1 ElectroStatic Discharge 14.2 Networks and busses
9.2 Computational circuits 14.3 Data flow
  14.4 Electrical signal types
ACTIVE FILTERS 14.5 Optical data communication
DC MOTOR DRIVES 14.6 Network topology
11.1 Pulse Width Modulation 14.7 Network protocols
  14.8 Practical considerations
INVERTERS AND AC MOTOR DRIVES  
  DIGITAL STORAGE (MEMORY)
ELECTRON TUBES 15.1 Why digital?
13.1 Introduction 15.2 Digital memory terms and concepts
13.2 Early tube history 15.3 Modern nonmechanical memory
13.3 The triode 15.4 Historical, nonmechanical memory technologies
13.4 The tetrode 15.5 Read-only memory
13.5 Beam power tubes 15.6 Memory with moving parts: ”Drives”
13.6 The pentode  
13.7 Combination tubes PRINCIPLES OF DIGITAL COMPUTING
13.8 Tube parameters 16.1 A binary adder
13.9 Ionization (gas-filled) tubes 16.2 Look-up tables
13.10 Display tubes 16.3 Finite-state machines
13.11 Microwave tubes 16.4 Microprocessors
13.12 Tubes versus Semiconductors 16.5 Microprocessor programming
   
Volume 5, Reference, 155 pages Volume 6 Experiments, 406 pages
   
More DC circuit equations...... Setting up Science experiments

 

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The estimated delivery dates shown above are ebay's estimates, not ours.  Sometimes ebay's dates are completely unrealistic.  Every effort is made to get your item out the next day, but once it leaves us, we ask that you please understand that we do not guarantee delivery by any date, since the USPS does not give us a guarantee either.  Below is our estimates on what to expect:


USA CUSTOMERS
:  Most times, your package will arrive in about 1 week after we ship them depending on where you are at.  However, lately the Post Office it seems has not been very cooperative with us and we've had a couple of customers wait a few days longer than that.  If the item does not arrive, please email us directly and let us know, and we will make it right.

NON-USA CUSTOMERS
:  Same deal above,  except your packages typically have been taking about 2 weeks or so after we ship them.  We've noticed that maybe 20% of overseas customers have been waiting as long as 4+ weeks for these shipments.  The only explanation we can come up with is that it must be stuck in some container in some dock waiting on customs clearance.  It happens, and for those 20% of customers, we apologize, but there is very little we can do about that.  Your disk will arrive or we will replace it.

Multiple items purchased by the same customer may or may not be shipped in the same package, at our discretion.  We do not offer any additional discounts on multiple items other than the ones noted above.
 

Feedback Policy:

Please offer us a chance to fix any problems before leaving us negative feedback for any reason by emailing us first with your problem.  The only thing we ask from our customers is that if they have a problem, that they give us a chance to fix the problem for them before they leave bad feedback.  If negative feedback is left without any prior communication, we will assume you are no longer interested in communicating and working things out.


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