IF
RETURNING AN ITEM RETURN SHIPPING MUST INCLUDE FULL INSURANCE & SIGNATURE
CONFIRMATION
INTERNATIONAL SHIPPING
Expedited delivery available
for additional charge please email prior to making payment to
arrange
Contact our office toll free 877-450-7273 or (954) 561-9570 for
any questions you may have
We are available Monday - Friday 9:30am-5:30pm EST
All emails sent over the weekend will be answered on
Monday
International shipping is NON negotiable
Combined shipping
is available
RETURN POLICY
WE HAVE A 30 DAY RETURN POLICY AND ARE GLAD TO ACCEPT FOR
VARIOUS REASONS BUT NOT SO MUCH BY THIRD PARTY MISINFORMATION
WE CLEARLY
& ACCURATELY DESCRIBE DETAILS AND CONDITION TO THE BEST OF OUR KNOWLEDGE.
IF ANY OF OUR MERCHANDISE IS TAKEN TO A THIRD PARTY (JEWELRY STORE, WATCH MAKER, OR ANTIQUE DEALER) AND YOU GET AN OPINION THAT CONFLICTS WITH OUR DESCRIPTION AND A RETURN IS REQUESTED, WE NEED A BUSINESS CARD WITH THE PERSONS NAME ON IT IN ORDER TO ACCEPT A RETURN AS WE WILL BE FILING COMPLAINTS AGAINST THESE PEOPLE FOR PROVIDING FALSE DETAILS TO CUSTOMERS.
MANY BRICK & MORTAR JEWELRY STORES, GOLD SHOPS, ANTIQUE SHOPS ETC ARE FINDING FALSE ISSUES WITH ITEMS PURCHASED OFF EBAY ON ITEMS NOT PURCHASED DIRECTLY FROM THEIR STORE. . WE REALIZE IT IS A CONFLICT OF INTEREST BUT THEY ARE GIVING INACCURATE INFORMATION SO YOU WILL RETURN AND MAYBE DEAL WITH THEM THE NEXT TIME.
PLEASE IF RETURNING FOR THIS REASON WE WILL NEED A BUSINESS CARD AND NAME SO WE CAN TAKE ACTION IF INFORMATION IS FALSELY GIVEN.