THE NOT SO FINE PRINT
ACTIVATION: WE UNDERSTAND THAT WITH SOME COMPANIES ACTIVATION CAN BE A CHALLENGE. WE HAVE VERY THOROUGH ACTIVATION INSTRUCTIONS FOR EVERY CARRIER AT THE UPWARD MOBILE WEBSITE AND YOU CAN SEND US AN EBAY MESSAGE AS WELL. WE STRIVE TO ANSWER ALL INCOMING MESSAGES WITHIN 15 MINUTES DURING NORMAL BUSINESS HOURS.
SHIPPING: WE SHIP FAST. SERIOUSLY FAST. SAME-DAY SHIPPING ON ALL ORDERS SUBMITTED BY 3PM EST. FREE SHIPPING THROUGH USPS IS 2-6 BUSINESS DAYS THOUGH MAJORITY OF PACKAGES ARRIVE IN 3-4 DAYS. THERE ARE OPTIONS FOR UPGRADED SHIPPING AT CHECKOUT.
RETURNS & EXCHANGES: IF YOU ARE NOT 100% SATISFIED WITH YOUR PURCHASE YOU CAN RETURN FOR A FULL REFUND WITHIN 30 DAYS OF PURCHASE. IN THE RARE EVENT OF A DEFECT WITH YOUR PRODUCT WE HAVE A HASSLE-FREE EXCHANGE PROCESS WITHIN 30 DAYS OF PURCHASE.
THE NOT SO FINE PRINT
ACTIVATION: WE UNDERSTAND THAT WITH SOME COMPANIES ACTIVATION CAN BE A CHALLENGE. WE HAVE VERY THOROUGH ACTIVATION INSTRUCTIONS FOR EVERY CARRIER AT THE UPWARD MOBILE WEBSITE AND YOU CAN SEND US AN EBAY MESSAGE AS WELL. WE STRIVE TO ANSWER ALL INCOMING MESSAGES WITHIN 15 MINUTES DURING NORMAL BUSINESS HOURS.
SHIPPING: WE SHIP FAST. SERIOUSLY FAST. SAME-DAY SHIPPING ON ALL ORDERS SUBMITTED BY 3PM EST. FREE SHIPPING THROUGH USPS IS 2-6 BUSINESS DAYS THOUGH MAJORITY OF PACKAGES ARRIVE IN 3-4 DAYS. THERE ARE OPTIONS FOR UPGRADED SHIPPING AT CHECKOUT.
RETURNS & EXCHANGES: IF YOU ARE NOT 100% SATISFIED WITH YOUR PURCHASE YOU CAN RETURN FOR A FULL REFUND WITHIN 30 DAYS OF PURCHASE. IN THE RARE EVENT OF A DEFECT WITH YOUR PRODUCT WE HAVE A HASSLE-FREE EXCHANGE PROCESS WITHIN 30 DAYS OF PURCHASE.
