We are an independent family owned and operated business. Just like you, we love making music.
We have made a commitment to supply quality musical instrument accessories to our fellow musicians.
We work closely with our manufacturers and suppliers to provide our customers with high quality merchandise at a variety of price points.
We are interested in the projects you undertake and the music you produce. Please feel free to share with us how you are using our products and visit our Ebay store to see more products!
Visit Our Store!
Best Regards,
Jonathan and Matt
We offer FREE shipping on all orders!
Your order will be dispatched within 1 working day of receiving payment (Monday-Friday) and you should expect to receive it one or two days after dispatch.
In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.
All domestic shipping is through the United States Postal Service.
International shipping:
For the convenience of our international customers, we use an economy shipping option. Our international shipper charges by the ounce so that our customers receive the best possible shipping rate.
International shipments sometimes arrive in as little as two weeks, but because international shipping can be unpredictable we ask you to allow as long as 4 to 6 weeks for orders to arrive.
If an item is lost in the mail or does not arrive after 6 weeks please contact us and we will make things right.
We accept payment by any of the following methods:
PayPal
Check Out Now! Click the Buy It Now button at the top of this listing to immediately proceed with our checkout and payment process.
Payment
We accept PayPal for all transactions.
Sales Tax
Because we are located in the state of California, CA state sales tax (7.5%) will be applied to all orders shipping to CA.
Customer Service:
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
We take pride in offering excellent customer service and strive to guargantee complete customer satisfaction. If you have any questions, problems or complaints, please contact us directly. We want to always make sure that our customers get exactly the item that they are looking for at the best possible price.
Returns:
You may return any unused or defective products as long as the return process is initiated within 30 days.
For all returns we ask that the buyer pay return shipping.
If an item is returned, we will offer you either
- a full refund of the purchase price or
- an exchange (provided the item is still in stock).
If your item arrives damaged or broken we will offer you the choice between
- a full refund of the purchase price and all shipping charges or
- an exchange (provided the item is still in stock).
International shipping:
For the convenience of our international customers, we use an economy shipping option. Our international shipper,Globegistics, charges by the ounce so that our customers receive the best possible shipping rate.
Because we use their economy shipping option, tracking works up to the point of reaching the destination country. The tracking can be traced one Globegistics website. Simply search using the words "globegistics" and "tracking".
We have found Globegistics to be very reliable and usually International shipments arrive in as little as two weeks, but because international shipping can be unpredictable we ask you to allow Up to 30 days for orders to arrive.
If an item is lost in the mail, held up in customs, or does not arrive after 30 days please contact us and we will make things right.
We are an independent family owned and operated business. Just like you, we love making music.
We have made a commitment to supply quality musical instrument accessories to our fellow musicians.
We work closely with our manufacturers and suppliers to provide our customers with high quality merchandise at a variety of price points.
We are interested in the projects you undertake and the music you produce. Please feel free to share with us how you are using our products and visit our Ebay store to see more products!
Visit Our Store!
Best Regards,
Jonathan and Matt
We offer FREE shipping on all orders!
Your order will be dispatched within 1 working day of receiving payment (Monday-Friday) and you should expect to receive it one or two days after dispatch.
In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.
All domestic shipping is through the United States Postal Service.
International shipping:
For the convenience of our international customers, we use an economy shipping option. Our international shipper charges by the ounce so that our customers receive the best possible shipping rate.
International shipments sometimes arrive in as little as two weeks, but because international shipping can be unpredictable we ask you to allow as long as 4 to 6 weeks for orders to arrive.
If an item is lost in the mail or does not arrive after 6 weeks please contact us and we will make things right.
We accept payment by any of the following methods:
PayPal
Check Out Now! Click the Buy It Now button at the top of this listing to immediately proceed with our checkout and payment process.
Payment
We accept PayPal for all transactions.
Sales Tax
Because we are located in the state of California, CA state sales tax (7.5%) will be applied to all orders shipping to CA.
Customer Service:
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
We take pride in offering excellent customer service and strive to guargantee complete customer satisfaction. If you have any questions, problems or complaints, please contact us directly. We want to always make sure that our customers get exactly the item that they are looking for at the best possible price.
Returns:
You may return any unused or defective products as long as the return process is initiated within 30 days.
For all returns we ask that the buyer pay return shipping.
If an item is returned, we will offer you either
- a full refund of the purchase price or
- an exchange (provided the item is still in stock).
If your item arrives damaged or broken we will offer you the choice between
- a full refund of the purchase price and all shipping charges or
- an exchange (provided the item is still in stock).
International shipping:
For the convenience of our international customers, we use an economy shipping option. Our international shipper,Globegistics, charges by the ounce so that our customers receive the best possible shipping rate.
Because we use their economy shipping option, tracking works up to the point of reaching the destination country. The tracking can be traced one Globegistics website. Simply search using the words "globegistics" and "tracking".
We have found Globegistics to be very reliable and usually International shipments arrive in as little as two weeks, but because international shipping can be unpredictable we ask you to allow Up to 30 days for orders to arrive.
If an item is lost in the mail, held up in customs, or does not arrive after 30 days please contact us and we will make things right.
