We prefer Paypal. Payment is expected within 3 days, but immediate payment is always appreciated and will permit us to ship your item sooner. Please be sure your mailing/shipping address is up to date on eBay.
If you're having any trouble with the eBay checkout system, please contact us and we'll be happy to assist you through the process.
Important: If you are waiting for an invoice or other communication from us and haven't received it, check your Spam and Junk email boxes; some email systems filter out emails with eBay subject lines.
We are located in Canada. We ship promptly via Canada Post, usually within 1 business day of your payment being processed, and often the same day.
We always send a shipping confirmation with an estimated delivery date. However, U.S. and International buyers please keep in mind that Customs delays can occur at your country's border that may add a few days to the normal transit time of a parcel.
Patterns and lightweight items are usually shipped by economical small packet air service to the U.S. and internationally, but this does not include computerized tracking. If you prefer a tracked express service, please contact us for quotes on premium shipping services.
Are you buying more than one item? We can often save you money with combined shipping! When you're finished shopping, let us know, and we'll send you an invoice with the reduced shipping amount.
We offer free shipping to Canada and the United States on any 4 sewing or knitting/crochet patterns purchased together (50% discount on other international shipping) .
Our goal is to ensure an easy, pleasant transaction and your complete satisfaction with your purchase.
Please read through the entire description of the item, including all photos (which form part of the description)
Returns are accepted as long as you email us before you send the item back and the item is shipped to us, by first class, tracked air postal service within 30 days of your receiving it, in the same condition as sent to you. We will refund your purchase price, but you are responsible for return shipping.
To avoid disappointment and the cost of return shipping, please read the item description carefully, and ask any questions before buying - we're always happy to reply! We strive to fully and carefully describe our items and to describe colours as accurately as possible, but computer monitors can vary in the way colour is displayed. If you have any questions about item colour, please contact us.
COPYRIGHT REMINDER: All our patterns, including written instructions, illustrations and photographs, as well as the content of our listings, are copyright. Our patterns are intended for personal use only, and are not to be copied by any means, or used for commercial garment manufacturing without our express prior written consent.
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Thank you for taking the time to read this information and happy eBaying!
Click on our "Store Pages" for more details on Edwardian Rose designs.
All items come from a non-smoking environment. We will pack your purchase with care. We want your transaction with us to be completely satisfactory!
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We value communications from our buyers, and do our best to reply to all emails quickly, usually within 24 hours or sooner.