eBay

Shipment

						TheFactoryDepot will ship your order within 48 business hours of order receipt.

We ship to the 50 US states, P.O. Box & APO/FPO Addresses. Some items may not able to ship to P.O Box & APO/FPO address.
Shipping Charges

The shipping fee for each item is shown on the product page along with the product price. You will see your total shipping fee calculate in your shopping cart as you add items. 

We ship domestically via UPS/FedEx/USPS and the following shipping methods and delivery time:

-USPS First Class (3-7 days delivered excluding handling time)
-USPS Priority Mail (2-3 days delivered excluding handling time)
-UPS Standard Ground (3-5 days delivered excluding handling time) 
-UPS 2-Day (2 days if order received before 12:00PM PST)
-UPS Next Day (next days if order received before 12:00PM PST)
-FedEx Standard Ground (3-5 days delivered excluding handling time)
-FedEx 2-Day (2 days if order received before 12:00PM PST)
-FedEx Next Day (next days if order received before 12:00PM PST)

NOTE: UPS/FedEx 2-Day and Next Day orders must be received by 12:00PM Pacific Standard Time, Monday through Friday to accommodate expedited shipping.

Returns

	
								If you are not satisfied with your purchase, simply return your item within 30 days of receipt.

Item must be in NEW and UNUSED condition.  All returns will be inspected prior to credit being issued.  Items returned must be accompanied by the original packaging and the Return Packing Slip.  Credit will be issued for the purchase price of the item(s) returned minus 15% restocking fee in some instances.

We recommend that you insure the item when shipping.  All return packages must be shipped using a service that tracks packages, such as FedEx, UPS or USPS (ask for services that have tracking options).  

Shipping Costs are nonrefundable unless the error lies with thefactorydepot; all other instance; Buyer pays for return shipping. We cannot assume responsibility for lost shipments.

Please allow a minimum of 6 business days for us to receive, process your return and issue a refund.  You’ll be notified via eBay once we’ve processed the returned product(s).   

We’ll credit or refund the value of the merchandise total.  We’re sorry, but we don’t credit shipping costs for returned orders; unless error lies with thefactorydepot.  Refunds will be given in the same form of payment as the original purchase.

Exchanges:

We are sorry but we do not have an exchange policy at this time.  We ask that you purchase the new item and return the unwanted item.  You may return a product within 30 days of receiving your item.  Please see our Return Policy

Payment

	
						Immediate payment is required upon selecting "Buy It Now" or upon checking out through the cart. 

We only accept payment via U.S. PayPal accounts. PayPal allows you to pay using a major credit card or direct transfer from your bank accounts. 

We are legally required to collect sales tax in those states and localities where we maintain a physical presence (nexus). 

The applicable amount of sales tax charged to an order will be calculated based on the shipment destination's state and local sales tax laws.

Thank you for shopping with us on eBay!

Contact Us

						At TheFactoryDepot, we are committed to providing our customers with the best possible on-line shopping experience. 

This includes a commitment to excellent customer service, even after your order has been delivered. 

Please feel free to submit any questions or inquiries regarding your order by sending us a message through the eBay messaging system.

Our customer service department will respond to eBay messages within 24 hours Monday through Friday, 8 am until 5 pm PST. 

Please send us a message containing the following order identifiers so we can service your request in a more efficient & timely manner:

-	Subject
-	eBay Item Number e.g.) 12 Digit Numerical Value - 123456789123
-	Your eBay Buyer ID