MultiGems LTD has great experience and expertise in the global gems and jewelry industry. The company manufactures and exports gems and jewelry, with a wide variety of models, styles, shapes and colors. Production line takes place both in Thailand and Cambodia. During production, the stones are subjected to a rigorous quality assurance process by the company's experts and are then sent to an external gemologist inspection at world leading gemology labs such as the GIA and IGI. The company specializes in supply of faceted precious and semi-precious gemstones (rubies, sapphires, emeralds, tourmalines, tanzanites and others) to jewelry factories, jewelry designers, dealers, collectors worldwide. Our gemstones met recognition from many customers over the running period of our company. In jewelry market, we have already gained a reputation of reliable suppliers of high quality gemstones. MultiGems Exclusive Stones Department specializes in the manufacturing and supply of large stones and exclusive stones MultiGems works with top-of-the-line jewelry designers to provide hand-made, 18K gold jewelry assembly and design service. The company provides special one-piece designs and can accommodate any design request, providing another high-end service to our clients. We don't use image or stock photos like other sellers ! What you see is what you get !
We accept Paypal only. For obvious reasons, Paypal is the fastest and most simple way to pay for an item. Please keep in mind -- for paying with PayPal, you don't need a PayPal account. Simply click on "Add to Cart" on this page. When checking out, choose the "credit card" option on the PayPal page to use your credit or debit card.
MultiGems LTD provides a 14-day money-back guarantee policy. We offer a full refund or item exchange, you choose. · First you must inform us within in 3 days from the official date of receiving. · The product must be returned within 14 days from the date is was received, and it must be in it's original condition. · You must provide validity Tracking number within 14 days of original receiving dates · The product must not be damaged. · If the gemstone was set in jewelry it must not have been sized (excluding special orders). · The product must precisely match it's data records. Refunds will be made in the original form of payment. Please insure the shipment against loss in transit and prepay freight and handling charges.
The refund will be given under these terms:
Gemstones and jewelry are examined before any refunds can be made. A gemstones or jewelry piece that does not match the data in our records will be returned or refused. Return shipping fee will be paid by the buyer only.
MultiGems LTD is not responsible for any gemstones or jewelry that it does not actually receive or that is not returned in accordance with the above terms.
Usually we ship order next business day (Saturday, Sunday and holidays are not considered business days). Please pay attention - there is several shipping methods available ! ECONOMY - Free Worldwide Economy Shipping mostly comes without international tracking # ! However tracking information is available while it is still in China. It is SAFE (very low rate of loss) and FAST (less time in customs clearance - the parcel pass quickly without any cost) but saves your money ! The estimated arrival time is 12-45 days depends on your country - please wait patiently. If the package not arrive you in 45 days, please go to local post office to ask about your package. If you need fully tracked solution or you are hurry to get your parcel - choose Standard Shipping ! Don't claim about not received parcel before 45 days after shipment date. STANDARD - fast and insured method, comes with international tracking # - you always know location of your parcel. Great cost-effective or even free for some listings solution !!! Available for every country we ship to ! EPACKET - ultrafast EMS-class shipping solution with door-to-door tracking. For USA mostly ePacket=Standard method. For other countries on request - contact us. Upon our experience most US/EU buyers get parcels within 1-3 weeks for Standard Shipping and within 3-5 weeks for Economy Shipping. Also delivery times may vary, especially during peak periods. Custom delays or Duties/Tax is on buyer responsibility - if you have any concern please don't hesitated to contact us.