Delivery
Information
Free Next Day Delivery Via DHL
Here at
citygarden2014 we endeavour to despatch all orders received before 12pm Monday
to Friday. If your order is received on a non working day or public bank
holiday your order will be despatched on the next available working day.
You may specify a place for them to be left safely and in the dry when
placing your order. We ensure orders are despatched promptly and are
packed correctly and we strive to ensure the item ordered is the item received
in the time expected. Due to being human and relying on a third party road
based delivery network, delays can sometimes occur which are out of our control
and we will rectify a problem caused by us.
Delivery
destinations. We can deliver to most areas of the UK, however the highlands and
Islands are not always available. Some postcodes may incur an additional charge
which we can ask our delivery courier for. Please ask for more information
regarding the following postcodes: AB31-38, AB40-56, KA (except KA27
&28), IV1-28, IV30-32, IV36-49, IV51-56, IV63, KW1-17, PA20-38, PA41-49,
PA60-78, PH4-44, PH49-50, ZE, and ALL Islands (including the Channel Islands)
Damages and
Returns A signature is acceptance of a item in good condition.
In the event your item is damaged or unsatisfactory please do not accept
delivery. If the order has been left without a signature under your
instruction then the order is left at your own risk and we cannot be held
responsible for theft or damage after the event of delivery. We pride ourselves
on our ability to always work with you to resolve a problem.