PAYMENT: Payment is expected within 7 days of the closing of the listing. Failure to pay within this period may result in your right to the merchandise being voided. Please contact me if you have any questions and we will be happy to help.
SHIPPING: Packages usually ship within 24 - 48 hours of payment being received.
CONDITION NOTES: We do are absolute best to provide plenty of pictures and a detailed description of each item so please review both carefully before bidding or purchasing our items. All items are cleaned and tested unless otherwise noted. If an item has any defects we do are best to be as detailed as possible about them in the description and to take pictures of any major defects, however, many of our items are antiques and second hand and therefore will have the normal wear-and-tear that is to be expected from items of this nature. Therefore, please note that all items are sold AS IS.
CUSTOMER SATISFACTION: We care very much about the satisfaction of our customers and our reputation. We offer a 100% satisfaction guarantee. If you have any problems with an item that you have purchased, please do not hesitate to contact us and we will be more than happy to work with you to come up with a solution that will ensure your satisfaction. If you are unhappy with a purchase, please contact us before leaving feedback. We're sure we can work something out! :)
RETURNS: If you are so unsatisfied with an item that you wish to return it we offer a simple return policy. Please contact us within 14 days of the end of the listing before initiating a return.
FEEDBACK: We do not leave feedback until the end of a transaction. We do not consider the transaction to be over until we receive feedback from the buyer confirming the item got there okay and they are satisfied. If you are unsatisfied with your purchase please contact me before leaving neutral or negative feedback so we can come up with a resolution. :)
CONTACT: If you have any questions, comments, concerns, need any issues resolved or need any help whatsoever please do not hesitate to contact us and we will get back to you ASAP.