Items: 
All of our products are Genuine(no illegal copies) direct from an Australian distributor.  All items are Region 4, please see below for region codes.   

Local Shipping: 
We offer free delivery within Australia and fulfill orders usually same day, this means is at Auspost same day, order within Victoria usually arrive 1-2 days and interstate 3-5 days. At times Auspost experience delays out of our control and orders may be delayed, these are exceptions and we ask you to wait 21 days before we will send another item out to you.  Free shipping on items doesn't provide any tracking, if you want tracking, please select the option on checkout.     

International Shipping: 
We offer 3 options for shipping:  Sea Mail a cheap option, but takes 2-3 months.  Air Mail affordable option, takes 5-10 days. Air Mail with tracking expensive as item is tracked all the way, takes 5-10 days.   

Returns Policy: 
Please choose carefully. We do not normally give refunds if you change your mind.  You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t perform as advertised.   

Feedback: 
We value all feedback record, we leave Positive feedback for you on receipt of your payment. In the event that you are not happy with any aspect of your experience, please contact us first to resolve.  

International Buyers: 
Please note our DVDs are Region 4 - NTSC, please see codes below and please check your player supports Region 4 before buying.  If you have a multi-region play then Region 4 will work.  

Region 1: United States of America, Canada 
Region 2: Europe (including France), Greece, Turkey, Egypt, Arabia, Japan, South Africa 
Region 3: Taiwan, Korea, Philippines, Indonesia, Hong Kong, Thailand, Vietnam
Region 4: Mexico, South America, Central America, Australia, New Zealand, Pacific Islands, Caribbean 
Region 5: Russia (former USSR), Eastern Europe, India, most of Africa, North Korea, Mongolia
Region 6: China   There are 2 DVD formats based on the area in the world: 

PAL is the TV format used in the most of Europe, most Africa, China, India, Australia, New Zealand, Israel, North Korea and other countries. NTSC is the format used in the most United States, Canada, Japan, South Korea, Philippines, Mexico, and some other countries.