We accept PayPal. This is the most secure method to make payments for products or services online.
Free shipping:This can take anywhere between 2-5 working days and sometimes longer. Royal mail:24 hours service.service cost is 4.95 pounds and this is 1-3working days service. International orders:7-10 working days and sometimes longer depending on destination of the order.
Our Return Policy: Shop with confidence! We offer a no quibble 30 day full money back returns policy, if you are not completely satisfied with your purchase, for any reason we will refund the purchase price and your original P&P, providing you return the item(s) and packaging in the same condition as dispatched. If the item(s) are not as described or faulty, please contact us as within 60 days, so we can arrange a replacement or full refund, quickly and efficiently . We exceed the Distance Selling Regulations (2000), which state you have the right to cancel the contract at any time up to the end of 7 workings days after the goods are delivered. We allow you the double. Please write to us, giving details of the item(s) ordered and date received. The Distance Selling Regulations (2000) places a duty on you to take reasonable care of the goods once you decide to return them. Exceptions to Distance Selling Regulations (2000) -You do not have the right to cancel the contract under the Distance Selling Act (we will not refund)if you collect the goods in person or if the order is for bespoke items (i.e. extra keys cut to cylinders,bespoke keyed alike door cylinders, all polycarbonate sheets & ridge kits) or if you are not a consumer i.e. a company, partnership, sole trader or any other commercial body or registered charity. The return postage is non-refundable, unless goods received are faulty or not as described. Please ensure they are returned in re-saleable condition, with all original packaging andprotective bags, however small. Once we have received the goods back, the refund will be issued as quickly as possible, through the original means of payment i.e. PayPal, Credit/Debit card. We have one year guarantee for all the products unless stated. If the product is already been used and develop faulty within one year we can replace the product provided the faulty item returned. Postage non refundable. Please include a copy of the original documentation and a description of the fault, or reason for return with the item(s) and return to:-Unit A25 Little Heath Ware house, Old Church Road, Coventry, CV6 7ND
Our Return Policy: Shop with confidence! We offer a no quibble 30 day full money back returns policy, if you are not completely satisfied with your purchase, for any reason we will refund the purchase price and your original P&P, providing you return the item(s) and packaging in the same condition as dispatched. If the item(s) are not as described or faulty, please contact us as within 60 days, so we can arrange a replacement or full refund, quickly and efficiently . We exceed the Distance Selling Regulations (2000), which state you have the right to cancel the contract at any time up to the end of 7 workings days after the goods are delivered. We allow you the double. Please write to us, giving details of the item(s) ordered and date received. The Distance Selling Regulations (2000) places a duty on you to take reasonable care of the goods once you decide to return them. Exceptions to Distance Selling Regulations (2000) -You do not have the right to cancel the contract under the Distance Selling Act (we will not refund)if you collect the goods in person or if the order is for bespoke items (i.e. extra keys cut to cylinders,bespoke keyed alike door cylinders, all polycarbonate sheets & ridge kits) or if you are not a consumer i.e. a company, partnership, sole trader or any other commercial body or registered charity. The return postage is non-refundable, unless goods received are faulty or not as described. Please ensure they are returned in re-saleable condition, with all original packaging andprotective bags, however small. Once we have received the goods back, the refund will be issued as quickly as possible, through the original means of payment i.e. PayPal, Credit/Debit card. We have one year guarantee for all the products unless stated. If the product is already been used and develop faulty within one year we can replace the product provided the faulty item returned. Postage non refundable. Please include a copy of the original documentation and a description of the fault, or reason for return with the item(s) and return to:-Unit A25 Little Heath Ware house, Old Church Road, Coventry, CV6 7ND