OUR Customer Service Policy:

§   We want all transactions to be win/win and will work with any honest buyer to complete a sale to his or her satisfaction. Check our feedback – we are customer pleasers!

§     If you are displeased with a purchase in ANY way, contact us before you do your feedback. We will fix it!

§    A little known fact: Even if you provide overall positive feedback, low rated ‘scores’ can ruin a small store like ours.

§    If your PayPal account is not set up yet, email us for a mutual solution.

OUR Listing Policy:

§     Our photos are of the ACTUAL ITEM offered for sale, not ‘stock photos.’

§     We work hard to make our descriptions of condition and imperfections clear and specific for EACH ITEM. New is new; used will not be perfect.

§    Please look at our photos carefully. Use EBay’s enlargement feature.

OUR Shipping Policy:

§  We will certainly combine shipping whenever possible, by weight.

§  With today’s high shipping costs, it’s to everyone’s advantage to be sure of a transaction before it ships.

§  Because we ship round the world, estimating shipping cost can be difficult, especially for antique, fragile or heavy items.

§  These often require searching for (or purchasing) a proper container or special packing materials so some have a modest packing charge reflected in overall shipping.

§  Don’t hesitate to ask for a shipping quote direct to you; please include zip code or full overseas address when asking.

Our Return Policy:

§     We accept Items returned in 14 days for any good reason.

§     We cover shipping fees on returns only if they are not what we say they are. We try to be very careful, but everyone makes mistakes. We pay for ours!

§     We are happy to delay shipping to verify that merchandise is what you want.

§     We have no problem with canceling a purchase with full refund before shipment for any reason!! Please don’t hesitate to email us with any questions.

Come visit our eclectic store, Gail's Books and Hub Caps!

Our 'warehouse' is full of the most wondrous things.

Many thanks! First, for reading all of this. Jand for shopping with us.

 Be sure to add us to your favorites list!