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![Size Chart](https://www.fashionsetters.co.uk/dzinehub-934/listing/images/size_chart.jpg)
We are an online London based leading fashion retailer. Being in London means we are always in the know about what's hot and what's not! Keeping up to date with fashion and celebrity looks can be an expensive job but that's where we come in.
Here at Fashion-Setters we aim to give you the very best affordable prices on our high quality fashion and this is accelerated with FREE STANDARD UK DELIVERY ON THE SELECTED ITEMS.
Our passion is shoes and we only stock high fashion which is fast changing and ever growing so we will have new styles every week for you. We specialise in high quality so everything that arrives with you will be perfect.
Enjoy our site and know that everything you buy is of the highest fashion and quality.
Payment is only accepted via PayPal
Once you have paid for your purchase your order will be processed and dispatched in no longer than 1 working days. If you complete your transaction by 1pm will try to dispatch same day.
By default we will dispatch your item to your eBay address, if you wish to have it sent to a different address please notify us on completing your order.
Next day delivery is only guaranteed on orders sent from Monday - Thursday. If you purchase next day delivery on Friday, Saturday or Sunday the item will be sent Monday to be delivered with you Guaranteed Tuesday. Please note this before purchasing the next day guaranteed option.
Orders placed on the weekend or bank holidays are aimed to be dispatched the next business day.
If you miss a delivery you will be left a calling card with instructions of how to collect your order or rearrange delivery.WE SHIP INTERNATIONALY
We are sure you will be completely satisfied with your product. If this is not the case and you wish a refund you can do so by returning the product(s) to us within 30 days of receiving it. The item must be in its original, unworn re-saleable condition. The item being returned should be with its original packaging box/tags/poly bag etc. (which ever applies).
When returning you should return with the returns policy provided to you in the box. This should be filled out with all the information needed Name, eBay USER ID and your Record Number. If this is not within your box please return with your invoice or email us we will send you a copy of the returns form.
If you need a different size/colour/style the easiest way to do so is to purchase the new item you wish on our site. Then you can be assured that we have your request and it will be on its way to you quickly. You can then return the original or unwanted pair back to us for a refund. Including all the relevant information inside the box.
DO NOT RETURN ANY ITEM WITHOUT INCLUDING YOUR INFORMATION WITHIN THE PARCEL.
Before sending them back please request a return though eBay you will find this in you purchase history in your 'My eBay' drop down menu - 'Purchase history'. This will insure we know your item is coming and we can process the refund must faster this way.
Once we receive your item back for a refund the process will take around 3 working days from the day we receive to be refunded. If you are planning to purchase another size/colour/style you can still do so and we will refund once the item has been returned.
Unfortunately no delivery charges are refundable unless the goods are faulty or if there were mistake on our behalf.
Although these shoes are very well made and of very high quality we do not accept any returns for the loss of any diamante stones during wear. If you have any problem with this policy then please make sure you consider this before purchasing.
Please get in touch with us via the eBay email system for more information that you may require. We will try to get back to you instantly during the week but please allow 1 working day for a reply at busy times.
We check all of our goods to insure that you receive a perfect item.
Please note:
Our emails are monitored Monday-Friday 10am-5pm. We will aim to respond to you within 24 hours. This may be delayed during busy times but we will always reply as soon as we possibly can. This also applies to phone calls.
If we receive your email during weekends or bank holidays we will aim to reply to you on the next business day. This also applies to Phone Calls.
Items are dispatched from us Monday-Friday, orders received during Weekends and bank holidays are aimed to be dispatched the next business day.
Please contact our very friendly Customer Help Team through the eBay
messaging system, they will resolve any questions or queries you may
have.
Customer services open: Mon-Fri 9:00am- 5:00pm