eBay

About Us

								Our mission here at the Batcave is to offer you the best in pop culture collectibles at affordable prices.Whether it’s Mezco One 12 Collective, Hasbro Marvel Legends, Funko, or higher end product like Sideshow and Hot Toys,if you want it we'll get it. 

We are top rated for a reason! Our goal is to cultivate a strong & stable connection between us & our customers and provide the highest level of customer service.There's alot of buying choices on eBay and we want to make you happy that you chose us.Be 100% confident that our fast and friendly service will exceed your expectations. Why not connect with us today? We have been collecting pop culture for over 35 years so we know the biz.With over thousands of in stock items and thousands of highly satisfied customers what are you waiting for? 

FOR YOUR MANCAVE-SHOP THE BATCAVE!

Payment

	
										We are grateful for your interest in Batcave Treasures! Our customers are important to us and whether you're bidding, buying, or making an offer, we want to be as helpful as we can.So don't take it personal if we decline an offer,In most cases our items are already discounted and the lowest on eBay.

PayPal is the best method of payment on eBay, it’s safe and secure, you’re covered and so are we. 

If you have a special request regarding your purchase we will do our best to honor it if communicated to us prior to checkout,however we do not guarantee mint items.For our friends residing in Illinois the current sales tax rate will be applied to all purchases.

Shipping

	
								Batcave Treasures will do our best to provide you the smoothest buying experience that you’ve ever had on ebay. It's our top priority to provide the highest level of customer service. We ship fast! Like a Flash and pack everything using the best protective shipping supplies.In stock merchandise is shipped within 24-48 hours of cleared payment and include tracking.Before purchasing your item it's important to pay attention to the handling time in the listing. Depending on availability,some items may ship separately having an extended handling time so please check the listing and you will know exactly what to expect.Purchases made on the weekend ship on Monday.

  At checkout you may choose to upgrade your shipping method/speed for a little extra cost.Shipments usually arrive in 5 to 7 business days depending on what part of the country you live in. One week or less is the average.You will be emailed a tracking number so you can track your shipment.  

Batcave Treasures ships internationally through eBay’s Global Shipping Network (GSN).Ebays GSN  provides  an invoice for all applicable items, shipping, and import charges.Unfortunately, we are not allowed to edit these charges, even to offer a shipping discount.

Terms

								Please remember,purchasing from us you have acknowledged that you have read and understood all of our policies regarding payment,shipping,pre-orders,returns and feedback.So please read them carefully. Your bid/purchase is a contract and under eBay policy you are obliged to pay for those items unless the listing is ended by eBay.If you have a special request regarding your purchase we will do our best to honor it if communicated to us prior to checkout. 

For a more comprehensive look at all of our policies check out our eBay store front.

Returns

								We offer hassle free 30 day returns and will make the process as easy and painless as possible.So if you receive an item and decide you want to return it, simply contact our customer service department for return authorization.We will accept the original, unopened, unused item back with a 20% restocking fee deducted from your refund.  

If a replacement is requested we will ship it once we have the original-unopened,unused item back. Free shipping applies to the original purchase only.If you open or damage the item it is not eligible for return. The buyer is responsible to cover any additional shipping fees for returned or exchanged 
items. 

Defects happen,so if you receive a brand new item with a defect email us right away so we can address it expeditiously and intelligently.