(1) 14 days return or refund guaranty, after the item arrived.
(2) 3% delay discount. If the item arrived delay, please message us and offer your Paypal account, we will send the amount to you. Or 5% discount for your next
purchase.
(3) If the item lost or totally damaged, we will offer full money back or resend it immediately.
(1) Because the item made by hand, so the weight, length and other parts may have slightly different. The frog and screw are decorated by natural abalone
shell, so the pattern of every piece is different, but all of them are beautiful
(2) In most time, the buyer need not pay any customs. We will mark the item as Gift or Sample and declare it less US20 at shipping bill. If you have to pay
the customs fees, it is your duty to your own country. Thanks for understanding!
(3) As you know, the hairs of the bow are perishable part. All bows need to be re-hair after many months play. It is normal if one or several hairs break off
during play. But the condition happened is less than most of other brand bows.
(1) TNT 3~8 working days. ( tnt.com)
(2) EMS 6-14 working days. ( ems.com.cn/english.html)
(3) We may use other shipping method to replace the method your chosen. But the shipping speed is same or quicker. Just for safer purpose. In general
tracking number and courier name will be offered to you with 24 hours.
(1) For any concerns before you buy, please don't hesitated to click Ask a question. We will response you at first time and as detailed reply as we can.
(2) If you have PROBLEM after you buy, please Message Us. We will give you a fair solution at first time.
(3) If our item or service can't earn your Positive Feedback and at least ★★★ , could you please contact us to give us a chance to improve it? Thanks in advance!![](https://i1041.photobucket.com/albums/b411/arthur2010888/0826/32_zpsxyc7z7c5.jpg~original)