UK Shipping:
We currently offer FREE shipping to UK customers.

PLEASE NOTE: Parcel delivery to Isle of Man, Isle of Wight, Scottish Highlands, Islands and Northern Ireland postcodes

 include: AB -BT- IV1 - IV28, PH19 - PH44, PA29 - PA20, KA28 - KA27 may be subject to extra postage costs, this is the courier company who charge extra not us, 

if you want delivery in these postcodes contact us first, please.   Thank you

ANY product purchased with free shipping will be shipped with Royal Mail 2nd Class Standard (unless signed for delivery has been specified)
We also offer a speeding shipping service - Royal Mail - Next Day Guaranteed by 1pm. Prices for this service will be calculated accordingly.

International Shipping:
We currently offer only UK Mainland Shipping shipping.

Shipping charges are calculated based on location as well as the products size and weight.  

If priority shipping is required please contact us. 

 
Estimated Shipping Times:
UK :
Royal Mail Second Class - 3-6 WORKING DAYS
Royal Mail Guaranteed 1pm - 1 WORKING DAY
 
International:
Europe
Royal Mail International Standard - 3-5 WORKING DAYS
Rest of World
Royal Mail International Standard - 5-7 WORKING DAYS
 
PLEASE NOTE - these are estimated delivery times projected by Royal Mail. It is very common especially with international mail that shipping may take longer. If your product does not arrive within the projected shipping times please allow at least 10 days (UK & Europe) / 14 days (Rest of world) before contacting us. Due to Royal Mail's missing parcel policy, we are not able to claim for a missing product until 25 days of the sending date has passed. If a purchase you have made has gone missing, we please ask you to also check with your local sorting office and surrounding neighbors before contacting us. If it is important that your product us to be received before a certain date and you would like to track is journey, we recommend that you purchase UK Next Day Guarantee OR request a signed for service internationally by contacting us directly.

If you would like to contact us regarding a missing parcel, please send us a message and we'd be happy to help. 

We strive to keep all our customers happy. If you not satisfied with the purchase of your product, we are happy to offer a refund or replacement within the 30-day limit of purchase.

Unfortunately for hygiene reasons we may not accept the return of opened cosmetic products.
When purchasing products we please ask that you double check against all measurements and are happy with the purchase before completion. We are happy to exchange items within 30 days as long as the item is in perfect condition.
If you wish to return or exchange a product to us we please ask that you comply with our return policy:

P A Y M E N T

We currently accept payment via PayPal, credit/debit card and bank transfers.

Payments not made within 7 days will receive an unpaid reminder which can result in an unpaid strike.

If you have made a mistake when purchasing and do not intend to pay, please contact us to cancel your order as we can do so without any problem.

R E T U R N S

Return Policy:
If you wish to return/exchange an item, we please ask you contact us to request a return/exchange.
Products must be in perfect condition and sent back with the original tags and packaging.

A note must be included in the return parcel with your order details:

Buyer Name & Surname, eBay User ID, Date of Purchase, Address, Brief Reason For Returning

[ failing to do so may slow up the return process ]
 
Faulty Goods
All products are carefully checked before they are packaged. However, if there are any problems with you order, contact us immediately. We allow 14 days from purchase to refund/exchange a faulty item.