About Us:

"Integrity is more valuable than income"

We are manufacturers of Artisan handmade 925 Sterling Silver Gemstone Jewelry and Semi-precious Stones. We designed Jewelry reflect the things that are important in life. Our designs are timeless and their appeal universal. We believe that when you look good, you feel even better, which is why we encourage every woman to express her individual style. We are manufacturer, exporters and wholesale suppliers of handcrafted 925 sterling silver jewelry.We bring you widest array of jewelry at the affordable Wholesale price range.For the connoisseurs, there are fine jewels, curated collections, handcrafted to perfection with authentic one-of-a-kind Gemstone which gives every piece of jewelry uniqueness. All of our Jewelry is Lead-free and Cadmium free.


RING SIZE :

Please note this ring cannot be sized so it is better to wear it looser than tight. Desiregem now offers rings in half size. We have always made our rings true to size with extra room to accommodate swelling of fingers during the day. That is to say, we made size 7 1/4 to sell as size 7 and size 7 3/4 to sell as 7 1/2. Having said that depending on how you like the fit of your ring.

Postage service - USPS FIRST CLASS PACKAGE

Our System will Automatically Open Unpaid Cases after 14 days.

Sincerely looking forward to Your Understanding.

Our Warehouse opens from Monday to Friday (Except Holidays)


Please read our shipping policy thoroughly. If you do not agree with our policy, please refrain from bidding.

Please make sure to include the correct address during checkout. We are not responsible for any wrong or undeliverable addresses.


Handling Time - One business day.


Delivery Time - An Order Typically arrives between 2-12 Business Days after has been shipped, However, factors such as weekends, national holidays, customs clearance and delayed payments may extend the delivery time.


Return Policy:

Desiregem offers a 30-day return policy.Please contact us within 30 days after item received, our customer service will work out a solution such as (refund, store credit, and etc.) Desiregem provides a free return by offering buyers a Prepaid Return Shipping label and guarantee a full refund on any qualified return items. We do not cover return postage and issue a refund on the item originally purchased price only for following reason(changing mind, no longer want the item, wrong item order by the buyer or find abetter price). Sorry, we do not offer exchanges. Please don't be hesitate to contact us for return instructions. An item should be in its original condition unworn or unaltered


International Return Address :

We will Provide UK Return address for UK and European Buyers to make easy and friendly return policy.


FAQ:

Q: How come the item I have received is smaller than what is shown in the picture?

A: We enlarged picture of our jewelry, customer can have a better view of the jewelry design and stone shape, and pattern. We do provide size and weight for all our jewelry, please read it carefully.

Q: Why is the stone color little different from the picture?

A: All jewelry photos are taken by professional photographers. They use many photo equipment's, like Flash, Day Light and etc. Some of the stone color might have effected a little. (Example: An amethyst stone is dark purple color, under the flash and lights it might affect the color a little and it shows little light purple instead of dark purple.) If you bring the jewelry outside under the sunshine you will see the same piece showing under the daylight.

Feedback:

We hope to receive positive feedback with 5-star ratings on all our products. If for any reason there is a problem with a purchase, please give us an opportunity to provide a resolution by contacting us through the eBay messages before you leave negative/neutral feedback or low detailed seller ratings.