PAYMENT
All orders will only be dispatched on receipt of cleared funds. We use payment methods PAYPAL, VISA, MASTERCARD. Any refunds or credits due, will be made via Paypal.
(Within mainland U.K.)
All items are dispatched with FREE DELIVERY and use Royal Mail and other 1- 3 day carriers to ensure item is with you as soon as possible. We try to ensure goods are with you within 3 days.(certain Islands and Highlands may incur extended delivery times).
MIRRORS or items with GLASS can sent by a White Glove carrier to arrive next day for surcharge of £10.00 (England and Wales only).
(Outside mainland U.K. & Worldwide),
Please contact us for full details and costs).
You are welcome to COLLECT IN PERSON with prior arrangement .
RETURNS POLICY
Our aim is for 100% customers satisfaction. If for ANY reason you are not happy with the product, we will issue a FULL REFUND upon receipt of the returned goods in the same condition as they were dispatched in. This applies for 30 days after receipt of purchase. (BUYER PAYS RETURN P&P)
Should any item reach you that is defective or has sustained damage in transit, or that you believe is not as stated in the listing, this should be returned to us in the original packaging with packing note. Please contact us to agree the return P&P costs. This applies for 14 days after receipt of purchase. (BSD PAY RETURN P&P)
Returns should be sent to:
Bathroom Supplies Direct, Unit 6 Bealey Ind. Est. Dumers Lane, Radcliffe, Gtr. Manchester
M26 4BD United Kingdom.
PLEASE NOTE
If
you are unhappy with any of our products or services, in the first instance,
please e-mail or call to afford us the opportunity to resolve any issues you
may have.
CONTACT US
We respond to all emails, within the hour, or call us with any enquiries or questions between, 08.00hs – 20.00hrs (7 days).