Koolainc

KOOLAINC

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About Us
Disney Mickey Mouse 11” Jumbo Character Pen New

Item Size: 1.5" x 1" x 11"


Payment

Sales Tax / Int'l Duties & Customs

 

CA STATE RESIDENTS MUST PAY 9.50% SALES TAXWE ARE NOT RESPONSIBLE FOR ANY DUTIES, TAXES OR PENALTIES
INCURRED BY ANY BUYER WHEN WE SHIP OUTSIDE OF THE UNITED STATES.PLEASE CONTACT YOUR CUSTOMS BUREAU FOR ANY DUTIES OR
TAXES THAT MAY APPLY IN YOUR HOME COUNTRY.

 
Shipping
  • Most of orders ship within 1 business day.
  • All items are shipped via DHL Global Mail, USPS or FedEx:
  • Economy Shipping - 3-10 business days.
  • Standard Shipping - 2-6 business days.
  • Expedited Shipping - 2-4 business days.
  • Express Shipping - 1-2 business days.
  • We do ship to APO/FPO, P.O. Box, AK, HI and PR address for most orders, however some item is too heavy or bulky as it may not ship to your location.
  • Please contact us if you wish to make alternative shipping arrangements.
  • We are respectful of all events and occasions and try to meet all deadlines. Please indicate to us if you have special plans or an event.

 

Returns
  • Defective items will be exchanged within 30 days from delivery, allow 5 days to process the return, But You Must E-mail to us before to returning any item. You are responsible for the shipping cost of returning the item back to us. We will not accept any freight collect for the return item.
  • The item must be in the manufacturer's original packaging, in brand new condition, and include all packaging material.
  • Item is guaranteed to be as described. If a refund is desired, we will refund your full purchase minus a 20% restocking fee. Shipping costs back to us will be the buyer's responsibility. Please contact us with any questions or concerns in advance.
  • E-Mail within 48 hours for a R.A. (Return Authorization) number.
  • Shipping is non refundable.

 

Contact Us

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Our business hours: 9 AM - 6 PM PST Monday to Friday.


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