Condition - An overstock phone is not sealed in the retail box phone. But it is the next best thing! Overstock items can be sold at a fraction of the original cost of a phone and you get to buy a great phone at an outstanding price. In most cases the model was discontinued, customer return /trade in or certified preowned. We then purchase the phones in large wholesale quantities. This allows us to pass the savings onto you...the consumer. We then add original accessories.
Functionality - Fully functional.
Cell Phone Warranty - There is no manufacturer warranty on this item. This is because manufacturers do not transfer warranties and we are the original purchaser. However, we offer a 30 day money back guarantee!
About Unlocked Phones - Please note the original carrier of the unlocked phone you are purchasing. These phones are designed specially for each major carrier (AT&T, T-Mobile, Sprint, and Verizon). The phone you purchase will support the features specific to the original carrier model. This means that if you purchase an unlocked AT&T phone and use it with T-Mobile, you will NOT be able to access features specific to the T-Mobile model, such as visual voicemail and WiFi Calling.
Likewise, if you purchase an AT&T unlocked phone and use it with another carrier you will need to change the APN settings in order to receive data. Please contact your carrier's "technical support" for guidance if you do not already know how to do this.
GSM unlocked phones will only work with other GSM carriers (AT&T, T-Mobile, Metro PCS, Simple Mobile, Cricket, Net 10, Straight Talk and GSM Carriers Worldwide etc.). They will not work with CDMA carriers (Verizon Sprint or Boost).
Contact your carrier to find out if the device you wish to purchase is compatible with their network before placing your order.
Return Information - To inquire about warranty or to return or exchange an item, contact us directly either by eBay message or phone. You will find our contact information on your packing slip. Click the "contact us" link above to send us a message now. Please contact us directly, rather than using the eBay returns system.
There is 30 days warranty from the date of receiving the item.
No refunds, only if item is dead on arrival. To receive full refund on any items please contact or message us within 7 days of receiving the items. After the 7 days items will be exchanged with the same item purchased or full refund it the item is not available
Please make sure all New items are returned in its original condition with all its original protective tapes, seals and contents. Any New item with signs of wear, physical or water damage will void any warranty / exchange / refund.
A 20% restocking fee may apply to any missing items.
For any return items under the warranty and our return policy please contact us and we will provide you with a rma number and instructions on how to proceed with the return.
If you are not satisfied with your order please contact us before leaving a negative feedback.
This phone will only work with GSM carriers, such as AT&T and T-Mobile. It will NOT work with CDMA carriers, such as Verizon and Sprint. Please note, SIM card is NOT included!! THIS PHONE IS NOT WATERPROOF! We are aware that Samsung advertises these phones as being capable of withstanding submersion in water, however, some quick google research will reveal that there are many instances in which these phones are damaged beyond repair by users who put them in or under water. We CANNOT ACCEPT RETURNS on phones which sustain water damage due exposure to water, opened or physical damage of any kind by the buyer.
***If unsure about anything or have a question please ask before buying***
*Its the Buyer sole responsibility to ensure and check with his/her carrier of the compatibility of the cell phone with his/her network.
Restocking Fee may apply to any returned purchases