All products from ULTRA STORE are guaranteed 100% genuine.


Product Description:

Razer Arctech Pro Vented 3M Drop-Tested Case Cover for Apple iPhone 11 / Pro Max

*Accessory only, device not included.

Shipping

For items which include free shipping, postage is only free for the first delivery attempt to you.

If there is any delivery failure not caused by ULTRA STORE, a shipping fee must be paid in full by the buyer before ULTRA STORE resend the items.

Item will be shipped to you from Melbourne via Australia Post. The following is a guideline of delivery time*.

  • Australia 1-6 business days (Regular Post) 
  • Australia 1-3 business days (Express Post)

*delivery time for small object always faster.

Tax Invoice

The price of items from ULTRA STORE are inclusive of GST. Tax invoice will be provided on request.

Payment Information 

Shopping with ULTRA STORE, there is no hidden cost at all. We accept various payment methods for customers within Australia.

  • Paypal (Visa/MasterCard)
  • Bank Deposit (Please state customer ebay user name or full name as reference)
  • Money Order 

*Please note Payment will be confirmed within 24 hours for intra-bank transactions and 2-3 workings for cross-bank transactions

Returns and Exchanges

If you consider that there is a fault or defect with any item, please return the item to Ultra Store within a reasonable time of purchase for assessment.

Ultra Store will not be liable for any costs incurred by you in returning the item to Ultra Store for assessment.

If the item is found to be faulty then you may request:

  • a refund of the item purchase price; or
  • a replacement of the item; or
  • Ultra Store to assist in making a claim under any warranty which applies to the item.

If the item is not found to be faulty then you will be responsible for all shipping and handling costs incurred by Ultra Store to resend the item to you.

Item not what you ordered

In the unlikely event that Ultra Store sends you an item which is not what you ordered, please contact us within 3 days of receiving the item so that we can rectify this for you. 

Please note that Ultra Store will not provide a refund, credit or exchange if the item is not kept in brand new and resalable condition with original packaging and unbroken seals.

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All other trademarks and trade names are property of their respective owners