- We process and send orders the next or the same day after the purchase on everyday basis except Saturdays and Sundays.
    - We ship all products from Harrison, NJ, using USPS, UPS, DHL or Fedex at our decision. It takes approximately 3-7 (up to 10) business days after dispatching to deliver the item within continental USA.
   
    - On your request, we can ship items UK, European Union Countries (except Italy, Malta, Turkey and Denmark), Australia, New Zealand, Japan and South Korea. Please, contact us prior purchasing items. It takes approximately 5-14 days for items to be delivered to specified countries. For some countries like Australia, New Zealand and South Korea additional 3-5 days may be needed for items to be delivered.
    - If during 7 days the item has not been received, on your request we will provide Delivery Confirmation Number or Tracking Number and also will try to help to resolve delivery problems.
   
    - We are not able to ship the items to the addresses temporarily occupied by the customers, i.e. hotels, motels, resorts and inns.
   
   
     

        Returns and Warranty Policy

           The warranty period is stated in the product’s description. If the warranty period is 200 days, if not otherwise stated in product

          description.
           The complete returns and warranty terms could be found using the following link

https://stores.ebay.com/lighthouse-usa/Terms-and-Policies.html  

Hours of Operation
Our company’s working hours are: 10:00am-05:00pm EST, Monday -Friday. We'll answer your letter during these working hours.
Generally we answer emails within 24 hours (excluding weekends), but we reserve the right to answer the email within 48 hours.
 
Locations and Taxes

- If you are a business and/or a reseller, please, provide us with reseller certificate before the purchase.