DELIVER CHARGES
For all delivery/freight charges, please see the 'postage & payments' tab on ebay.
In general, we are happy to offer a reduced combined freight, based on the combined weight and dimensions of the items ordered.
Please note, that some of our ebay listings offer free freight, and other do not. We are not able to offer reduced combined freight when some items are free freight, and others have a freight charge. (for example, one item has free freight, another item has $10 freight charge. In this case, the freight charge would be $10).
Feel free to contact us via the ebay messaging for any freight or combine freight inquiries.
IMPORTANT SHIPPING INFORMATION
- All rug / product deliveries will be sent via courier or via australian post, depending on size and weight.
- Items larger than 105cm wide, must be sent via courier, due to Australia Posts max dimension restrictions.
- Items sent via courier, cannot be delivered to P.O. Boxes.
- We are not able to send to all postcodes within Australia, due to restrictions within courier networks. Please message us if you would like confirmation on whether we can dispatch to you.
- If you purchase an item, and we are unable to deliver to you using our network of couriers, you can either organise your own courier to collect from us, or we can gain a quote from an alternative courier outside of our accounts. This may then lead to a freight charge needing to be paid.
- If a property is unattended at time of delivery, the driver will leave the item in a safe secure place outside the poperty, also known as 'authority to leave' or 'ATL'.
- Authority to leave or 'ATL' means that you, the receiver, has given authority to leave goods without a signature.
- You, the purchaser, assume entire liabilty if not present, and threfore we are not held responsible for any goods that either go missing or are damaged due to 'ATL'.
- To avoid the above happening, customers are welcome to give alternative addresses for delivery.
- Change of addresses must be provided at 'Checkout', and not via email or ebay message after a purchase.
- In cases where it is not possible to leave items, such as units or commercial, the driver will leave a card to arrange a suitable time for delivery.
- Any costs incurred for re-delivery is of the buyers expense.
- Please allow up to 4 days for handling time, and therefore please take this into consideration when purchasing.
- For international purchasers, items under the maximum 105cm size restrictions, note that there is two types of postage, Pack and Track (Registered Parcel Post) or International Express Postage. Items that weight more than 2kg, can only be sent via Internationa Express Postage.
- For international purchases of items larger than the maximum 105cm size restrictions, buyers will require a quote prior to purchase. Please note these items have to be sent via international courier, which can be extremely expensive, and would be in excess of $300-$400AUD.
- International buyers, please note that we, the seller, are not responsible for any custom/duty tax charges imposed by the destination country. You, the buyer, are fully liable for any potential costs incurred once the item arrives in said destination country, as per eBays Terms & Conditions.