Shipping from UK dispatch within 1-2 business
working days.(Monday-Friday) only. as we offer free shipping service with
Royal Mail 2nd class, please allow the order to be delivery within 2-4 working
days. in the very unlikely if your order lost or damaged during the post
or wrong item you received(need photo as reference)we are responsible and will
offer either replacement order or full refund. please contact us if
the order been overdue we are here and happy to help. thanks!
Message: All the messages will reply within 24 hours(Monday to Friday)
only.
Feedback: If you feel that we did not
meet your expectations, please contact us before opening a case or leaving is a
negative feedback, we are happy to help as always, we normally reply within 24
hours. so please allow us the time period to get back to you!
Cancellation: If you wish to cancel the order please follow the cancel
introduction send the request though the system as soon as you can in case the
order has been dispatched which will not able to cancel. please note we do not take
message for cancel the order.
Return & refund We accept return within 14 days of receipt, please do
contact us before returning to us. all the return items must be in original
package and not been used, the refund will be process within 24 hours once we
received the return item.