POSTAGE

We endeavour to send orders placed with us out the same day if placed before 2pm (Monday to Friday only)

We inspect each item before despatch and send in quality packaging to ensure it arrives to you in perfect condition.

Our listings come with various services to suit your needs and requirements. Please select your preferred delivery method.

 PLEASE NOTE

eBay's delivery date is estimated and not guaranteed.

We do not post items on Saturday, Sundays and Bank Holidays.

We happily ship our products around the world, but please be aware, surcharges for Bulky or Extra Long Items and Remote Areas may apply. Our listings include the postage information needed for each country with postal charges including combined postage if purchasing more than one item. Please be aware before placing an order that worldwide Airmail postage can vary between 4-10 working days dependant on your country’s postal provider and customs. We include an optional International Signed and Tracked service on the listing for your convenience.

 We are not responsible for further import duties or tax on your purchase, so please check this before ordering

 PAYMENT

All our products are 'buy it now' requiring immediate payment by PayPal.

Credit and Debit card payments are accepted on PayPal by clicking on ‘other payment method’

If you require a VAT receipt for your purchase then please include a ‘message to seller’ to request one at checkout.

 If purchasing more than one item do not forget to 'add to Basket' to ensure your orders arrive packaged together.

 CONTACT

Our Internet team have many years’ experience in Classic VW field and are happy to answer questions about our products.

Please contact us through eBay ‘Ask a question’ at the foot of the page for a quick response.

 Any questions other than product or delivery information for the item will not be replied to.

FEEDBACK

We work hard to ensure our ‘Top Rated’ status and endeavour to offer the best service possible.

 Please feel free to review our feedback at the top of the page.

 We understand problems or mistakes can occasionally happen and are more than happy to help. We would please ask you contact us before leaving negative comments to allow us to resolve any issues or queries you may have.

 Please contact us in the first instance through eBay ‘contact seller’ from your purchase history, which will include a link to your order details to help us deal with the query. You can also call on the phone number included on your packing slip between 9.00am and 5.00pm Monday to Friday. You may be required to leave a message but we will call you back.

 TERMS & CONDITIONS

Our terms and conditions of sale are included below for your reference.

 We comply with eBay’s distance selling regulations and your purchase can be returned within 30 days.

Please note, non fault return postage is paid by the buyer

 All images are copyright of Cool Out Ltd, NLA VW Part©

 Thank you for viewing!