The Amtech brand and product
proposition is targeted at mid-to-entry level shoppers who are primarily driven
by three main purchase drivers: quality, value, and range. As such, we
emphasise the quality of our products with a three-year guarantee on hand tools
and a two-year warranty term on power tools.
We have a dedicated consumer
website at amtechdiy.com, that supports all end-user queries, including
specific questions about products, ranges, or project related tasks. Consumers
can also use this platform to make any legitimate warranty claim and we always
strive to continually improve and optimise the brand experience to add long
term value.
As a long-standing supplier and distributer of quality hand tools, DK Tools Ltd are determined to significantly contribute to the improvement of every home and life that we can reach, with quality, value, and range.
All Amtech products come with
either a 2 year or 3-year warranty as standard, depending on whether they are
powered or non-powered. This warranty, and the warranty period, begins on the
date of retail purchase as detailed on your sales receipt. If this product
develops a fault within 30 days of purchase, return it to the stockist where it
was purchased, with your receipt, stating details of the fault. If this product
develops a fault after 30 days a warranty claim must be submitted. Your
original receipt indicating the place and date of purchase must be submitted to
validate the claim.
Please Note: we do not refund
carriage. All products should be packaged carefully to prevent damage or injury
during transportation. The replacement of the product will not extend or renew
the period of the guarantee. Retained tools, or parts, for which a replacement
has been issued, will become the property of D K Tools Ltd. The replacement of
your product under said warranty provides benefits which are additional to, and
do not affect, your statutory rights as a consumer.
What Is Covered By AMTECH:
The replacement of the product
once verified and/or validated to the satisfaction of D K Tools Ltd – that the
defect is due to faulty materials or workmanship. If any part is no longer
available or out of manufacture, we may replace it with a functional and/or
equivalent alternative.
What Is Not Covered By AMTECH:
Normal wear and tear caused by
use in accordance with the operating instructions, example: blades, brushes,
belts, bulbs, and batteries etc. Accidental damage, faults caused by: improper
use, abnormal environmental conditions, overloading, insufficient maintenance,
careless operation or handling of the product. Use of the product for anything
other than normal intended purposes. Change or modification of the product in
any way. Defects caused by the use of parts or accessories which are not Amtech
genuine components. Claims, other than the right to correction of faults with
the product covered by these conditions. Slight deviations from the
specification that do not affect the functionality of the product.
Colour May Vary From The Pictures.
Please Email Us For More Details.