I. From Monday to Friday, we ship the goods everyday.For Saturdays,Sundays and holidays,shipment is not available.
II. All orders will be shipped within 1 working day after payment and some could be shipped even within 12 hours.
III. We ship via UPS,USPS,DHL,FEDEX,DPD,ePacket ect. Please note we will select the fast, reliable and economic way for delivery.If you need to use a special
carrier,please email us and let us know.
IV. Please leave you available address and phone number in delivery information. We are not responsible for wrong or undeliverable address and phone numbers.
V. For friends in remote area,there is a extra charge for shipping fee. Please confirm your address can get UPS/USPS/DHL/FEDEX/DPD ect. service before buying.
VI. Your understanding and cooperation would be highly appreciated!
Payment
We accept PayPal payment only.
All auction items must be paid in full.
Serious Buyer Only! Please place bid or "Buy it now" only if you agree with the price and terms of the product, and no argument after the auction end.
Payment must be received within 7 business days after the auction closed. Non-Paying Bidders, we will report Non-paying buyer to eBay.
FAQ
I.If one LED is broken, will it affect other LEDs work?
No! Each LED has external Zener diode which allows current to flow when there is damage LED in string circuit. Zener diode also has the ability to improve LED static breakdown.
II. Does this light emit much heat?
LED are the most efficient lights nowadays. They produce so little heat that you can actually let the plant touch the light (although it is not recommended - as you will reduce the size of your growing area). Any heat produced by the unit is absorbed by the heat sink and dissipated by the fans in the rear of the light.
III. Why choose 9 Band Spectrum LED grow light? Light Spectrum and Plant Absorption.
Dark-Red 650~660nm, 620-630nm : the best spectrum for plant flowering and fruiting;
Blue 430-440nm, 450-460nm : maximum peak points for vegetative growth and absorption;
Orange 610-615nm : can meet the lower nm rating to make leaf larger and the flowers more brilliant as well as attract insects" pollination for raising fruiting;
White LED : full-spectrum / wide-Kelvin provide fill for all missing spectrum and add Lux.
UV 380 - 400 nm: Process of chlorophyll absorption begins. UV(ultraviolet) have the unique function of sterilization & kill phytopathogenic bacteria.
IR There is little absorption by Chlorophyll here, but Phytochrome uses a nice portion. Flowering and germination is influenced
Warranty
We provide 2 year warranty on parts under normal use.During the warranty period, if any defects happen , please send us the pictures so that our engineers could analyze what happened.
If necessary, we will send spare parts for free. If it is more than ten months since the purchasing of the light(s), buyers pay for the shipping cost. If not, we will bear the charge for you.
Please also contact us to get maintain instruction in time!
Feedback
We will be appreciated that all our customers can post a positive feedback, comment and 5-star DSR(Detailed Seller Ratings)after you receive the item.
We need your positive feedback support :your support really give us power to constantly providing good products and excellent customer service, could you please kindly leave me a positive feedback and 5 star ratings? thanks you very much in advance . We will solve any problem for you at the first time : if there is anything wrong about the product please contact us first before leaving neutral or negative feedback, we promise that we will solve the problem to your full satisfaction.
We will strive to provide best after-sales service and warranty to satisfy you.
Note
We are not responsible for any custom duty or import tax. These charges are not included in the item price and shipping cost.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charge.
Some countries may not be shipped for Free. Please email us with questions before order.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
